1. Promoter Detail
The Promoter is TCL Electronics MEA FZCO, with its registered office at 2005–2006, 20th Floor, Mazaya Tower BB2, Jumeirah Lakes Towers, Dubai, UAE.
This Promotion is solely organized and managed by TCL Electronics MEA FZCO and is not sponsored, endorsed, administered by, or associated with Arsenal Football Club Limited.
2. Promotion Overview
Buy a TCL 115” TV during the campaign period and claim a fully paid trip for two to watch Arsenal live in London.
3. Prize Details
The winner will receive an all-expenses-paid trip for two (2) people, including:
- Two (2) economy-class return flights on Emirates from UAE to London Heathrow
- Two (2) nights hotel stay in a hotel of TCL’s choice
- Two (2) box tickets to an Arsenal match at Emirates Stadium
Additional Notes:
- Match and travel dates will be offered by TCL and must take place in 2025.
- The customer will be asked to select from available options provided by TCL.
- Final booking and confirmation will proceed once the customer secures a valid UK visa.
4. Eligibility Criteria
- Participants must be 18 years or older.
- The purchaser must be a UAE resident.
- The winner must hold a valid passport and is fully responsible for obtaining a UK visa.
- In case of visa refusal or inability to travel for legal or personal reasons, the prize will be forfeited or may be discussed for a reschedule within 2025 (subject to TCL’s approval).
5. Redemption Conditions
- To claim the prize, the customer must email gcc.marketing@tcl.com with the following documents:
1. A copy of the purchase invoice
2. Passport copies of both travelers
- TCL’s dedicated campaign team will handle all communication and processing of the reward.
- The prize is non-exchangeable and cannot be redeemed for cash or any other product.
- Transfers of the prize to another individual may be allowed only under special request and with prior TCL approval
- The offer becomes void if the product is returned, for any sales-related reason, including refund, exchange, or warranty-based return
- The offer will only be confirmed once the retailer’s return/refund period has lapsed and the purchase is finalized.
- TCL will not honor the prize for returned, refunded, or exchanged units.
- Only one redemption per TV purchase is permitted.
6. General Terms
- The Promotion is valid only while stocks (115C7K and 115X955Max) last
- TCL reserves the right to amend, suspend, or cancel this Promotion at any time without prior notice.
- TCL may request identification or proof of purchase before confirming prize eligibility.
- Any costs not explicitly mentioned above (e.g., meals, insurance, transport) are the sole responsibility of the winner.
- TCL’s general customer service and call center teams are not responsible for handling inquiries related to this campaign.
- For any questions, claims, or support regarding the prize, participants should contact the campaign team directly via gcc.marketing@tcl.com.
For any questions, claims, or support regarding the Arsenal trip reward, participants must contact the dedicated campaign team at gcc.marketing@tcl.com.
Acknowledgment
I confirm that I have read and understood the Terms & Conditions of the TCL 115” Arsenal Giveaway Campaign and agree to the requirements stated.