PORTABLE AC – KP SERIES |
: TAC-12CPA/K

PORTABLE AC – KP SERIES

FAQ

Filters

How to use air conditioning to save energy?

# Setup

How often does the air conditioner need fluorine?

# Maintenance

Why does the whole machine have no reaction?

# Maintenance

Why doesn't the outdoor unit drip water when air conditioning heating?

# Heating

When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?

# Heating

In heating mode, why is there no wind when it is just started?

# Heating

If the indoor temperature can't be lowered, is there a fault with the air conditioner?

# Cooling

What kind of "noise" is normal when the air conditioner works?

# Sound

Why is the sound of outdoor unit running high and low?

# Sound

Is the power line design of indoor air conditioner too short?

# Installation

What have hung up and cabinet machines without plug? Why doesn't the manufacturer provide air switch?

# Installation

Why can't the air conditioner start immediately after it's shut down?

# Setup

In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?

# Heating

How to use air conditioning more healthy?

# Setup

How to use air conditioner correctly?

# Setup

What's the secret of air conditioning maintenance?

# Setup

When installing the air conditioner, if it is necessary to adjust the circuit and power supply, why should we ask a professional electrician to operate it?(CC)

# Installation

The installation position of outdoor unit of air conditioner is higher than that of indoor unit, is it normal?

# Installation

During the first ten minutes when the air conditioner starts up, sometimes it makes a "split beat" sound. Is it normal?

# Sound

When the air conditioner is running, some products will occasionally produce "Hua Hua" sound, is it normal?

# Sound

Some people think that the slight odor from the air conditioner is caused by the leakage of freon, right?

# Sound

When the air conditioner is cooling, the ventilation of the indoor unit is not smooth (the wind speed is fast or slow), and the wind is not too cold. What is the reason for this?

# Cooling

Why has the air conditioner been on for half an hour and the indoor temperature has not reached the ideal effect?

# Cooling

In the heating process, why does the indoor unit stop air supply for a period of time and then turn on automatically after a few minutes?

# Heating

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Need more help?

We're here for you, whether you are experiencing any issues or need product assistance.

UAE

 Sunday to Thursday: 10:00am - 18:00pm

 Support Language: English

 Email: eros.customer@erosgroup.ae

 Phone: (+)971-4-2147777

Kuwait

Sunday-Thursday: 10:00am - 18:00pm

Support Language: English

Customer Service Hotline: +965-180-3535

 

Oman

Sunday-Thursday: 10:00am -18:00pm

Support Language: Arabic & English

Email: rajendran@genetco.net

Phone: 96880070004

Way No:- 2621, Bldg No :- 1730. Opp to Visa Medical Center, Darsait, Muscat

Qatar

 Sunday-Thursday: 7:30am - 17:00pm

 Support Language: Arabic & English

 Email: HAED.Service@mannai.com.qa

 Phone: +974-44600002/974-44076531/974-44076536/9744407653

GPS Location: 25.215573,51.435923

Bahrain

Sunday-Thursday: 10:00am - 18:00pm

Support Language: Arabic & English

Email: customercare@mastertechbh.com

Phone: 97316161234

Building : 551, Road : 110, Block : 601, Entrance : 3, Sitra Industrial Area, BAHRAIN.

 

 

Yemen

Saturday-Thursday: 8:30am - 13:00pm ; 16:00pm - 21:00pm

Support Language: Arabic & English

Email: INFO@ALKHOLANY.COM

Phone: 00967-772510080

Company Address: Alkholany trading,Sanaa street,Hodeidah ,Republic of yemen

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