TCL C655 PRO QLED TV |
: 55C655PRO

TCL C655 PRO QLED TV

FAQ

Filters

What to watch out for if you want to stop using the refrigerator?

# Daily use

How to use refrigerators to save energy?

# Daily use

How to move the refrigerator properly?

# Transportation and installation

How to use refrigerator in a healthier way?

# Daily use

Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?

# Transportation and installation

How to use refrigerator correctly?

# Daily use

How to choose the refrigerator location?

# Transportation and installation

When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?

# Transportation and installation

Can you place sundries on the top of the fridge?

# Transportation and installation

Do I have to stop using the refrigerator when I go out?

# Daily use

How should do when the door body of freezer closes lax?

# Transportation and installation

Why does the refrigerator make an abnormal "click" sound when it starts and stops?

# Sound

How to deal with excessive noise in refrigerator running process?

# Sound

Why does the inside of the refrigerator make a sound like "Bang-bang, boom"?

# Sound

Why does the inside of refrigerator make the sound of flowing water?

# Sound

Why is there a slight "buzz" inside the refrigerator?

# Sound

Why is there a whirring of the wind inside the refrigerator?

# Sound

Why does the refrigerator give out abnormal "di-di" alarm sound?

# Sound

Why is there an odor inside the refrigerator?

# Smell

Ways to prevent odor inside the refrigerator?

# Smell

Why doesn't the refrigerator work?

# Cooling

Why is there an odor in the back of the refrigerator?

# Smell

How to deal with the unsatisfactory refrigeration effect of refrigerator?

# Cooling

The refrigerating room is not cooling?

# Cooling

Why is there an odor at the bottom of the refrigerator?

# Smell

The freezer is not cooling?

# Cooling

Is it normal to have frost in the refrigerating room? How to deal with it?

# Cooling

Is it normal to have frost in the freezing room? How to deal with it?

# Cooling

Why is there dew on the outside of the refrigerator?

# Cooling

Why does the refrigerator not start after being connected to the power supply?

# Operation

Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?

# Operation

Why does the refrigerator get hot in some places during operation?

# Operation

How to adjust and set the temperature inside the refrigerator?

# Operation

How to adjust and set the temperature inside the refrigerator?

# Operation

Why is the set temperature different from the temperature shown on the display?

# Operation

What is the cause of electric leakage in refrigerator?

# Operation

Does the main power switch trip frequently during the operation of the refrigerator?

# Operation

How to use the low temperature compensation switch? What does it do?

# Operation

What is the reason for the accumulation of water inside the refrigerator? How to deal with it?

# Maintenance

What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?

# Maintenance

How to deal with the deformation of door gasket?

# Maintenance

Why is there water on the door gasket?

# Maintenance

Why is there water on the door gasket?

# Maintenance

How to deal with insufficient adsorption capacity of door gasket strip?

# Maintenance

How to deal with insufficient adsorption capacity of door gasket strip?

# Maintenance

How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

# Maintenance

How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

# Maintenance

Why should not stop using refrigerators in winter?

# Useful knowledge

Why should not stop using refrigerators in winter?

# Useful knowledge

What effect does child lock function have?

# Useful knowledge

What effect does child lock function have?

# Useful knowledge

Refrigerator climate type division?

# Useful knowledge

Refrigerator climate type division?

# Useful knowledge

The refrigerator is recommended to be connected to a separate line?

# Useful knowledge

The refrigerator is recommended to be connected to a separate line?

# Useful knowledge

How to clean the door gasket after using for a long time?

# Maintenance

What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?

# Audio Issues

What can I do if I cannot turn off the TV through the TV remote?

# Power Issues

What can I do if the video is abnormal when using the HDMI IN port?

# Audio Issues

What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

# Audio Issues

What can I do if the video is abnormal when using the HDMI/ARC OUT port?

# Audio Issues

Why does the refrigerator not start after being connected to the power supply?

# Operation

How to use the low temperature compensation switch? What does it do?

# Operation

Does the main power switch trip frequently during the operation of the refrigerator?

# Operation

What is the cause of electric leakage in refrigerator?

# Operation

How to deal with the deformation of door gasket?

# Maintenance

Why is the set temperature different from the temperature shown on the display?

# Operation

What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?

# Maintenance

Why does the refrigerator get hot in some places during operation?

# Operation

What is the reason for the accumulation of water inside the refrigerator? How to deal with it?

# Maintenance

Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?

# Operation

How to move the refrigerator properly?

# Transportation and installation

How should do when the door body of freezer closes lax?

# Transportation and installation

How to deal with the unsatisfactory refrigeration effect of refrigerator?

# Cooling

What should the daily cleaning and sterilization of the refrigerator pay attention to?

# Daily use

Why is there a whirring of the wind inside the refrigerator?

# Sound

Why is there dew on the outside of the refrigerator?

# Cooling

How to use refrigerators to save energy?

# Daily use

When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?

# Transportation and installation

Why doesn't the refrigerator work?

# Cooling

Is it normal to have frost in the freezing room? How to deal with it?

# Cooling

Why is there a slight "buzz" inside the refrigerator?

# Sound

How to use refrigerator in a healthier way?

# Daily use

Why does the inside of refrigerator make the sound of flowing water?

# Sound

Ways to prevent odor inside the refrigerator?

# Smell

How to use refrigerator correctly?

# Daily use

How to choose the refrigerator location?

# Transportation and installation

What can I do if there is no video after turning on the TV?

# Video Issues

Why is there an odor at the bottom of the refrigerator?

# Smell

Is it normal to have frost in the refrigerating room? How to deal with it?

# Cooling

What to watch out for if you want to stop using the refrigerator?

# Daily use

Why does the inside of the refrigerator make a sound like "Bang-bang, boom"?

# Sound

Why is there an odor inside the refrigerator?

# Smell

Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?

# Transportation and installation

How to deal with excessive noise in refrigerator running process?

# Sound

Why is there an odor in the back of the refrigerator?

# Smell

The freezer is not cooling?

# Cooling

The refrigerating room is not cooling?

# Cooling

Do I have to stop using the refrigerator when I go out?

# Daily use

Why does the refrigerator make an abnormal "click" sound when it starts and stops?

# Sound

Why does the refrigerator give out abnormal "di-di" alarm sound?

# Sound

No video upon turning on the TV

# Video Issues

Can you place sundries on the top of the fridge?

# Transportation and installation

What should the daily cleaning and sterilization of the refrigerator pay attention to?

# Daily use

The wind blowing from the air outlet has a peculiar smell

# Equipment abnormal

No air is discharged from the air outlet

# Equipment abnormal

I have to use filter from TCL or I can user filter from other brands?

# Accessories

The product has been running for a long time, and the air quality has not improved significantly

# Equipment abnormal

How do we know if air purifier is working

# Efficacy

How long can a filter work?

# Accessories

The red indicator on the panel flashes for a long time

# Equipment abnormal

What can I do if the TV has cross lines issue?

# Panel/Display

The water tank cannot be turned on after adding wate (only for Breeva A2)

# Equipment abnormal

I want to buy an air purifier for my bedroom, but have worries that it will be noisy

# Low noise level

What can I do if the TV has no power at all?

# Power Issues

How do we know when to replace Filter

# Accessories

What can I do if the TV has a horizontal line?

# Panel/Display

May we know where to buy TCL Air Purifier Filter?

# Accessories

What can I do if the TV has a light leakage?

# Panel/Display

Too much noise

# Equipment abnormal

No response after touching buttons

# Equipment abnormal

Difficult to remove dirt in the air

# Equipment abnormal

Abnormal color

# Video Issues

Color issue with Video

# Video Issues

What can I do if the TV screen is black and no audio but the backlight of the TV is on?

# Video Issues

What can I do if the TV stays on the startup screen?

# Video Issues

What can I do if the video keeps flickering?

# Video Issues

Black Screen (Has Audio Has Backlight)

# Video Issues

Dirty screen effect

# Video Issues

Black Screen (Has Audio But NO Backlight)

# Video Issues

What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?

# Video Issues

What can I do if the TV screen is black and the backlight is not on but there is audio?

# Video Issues

TV Stuck in Splash Screen/Picture Frozen

# Video Issues

Flickering Picture

# Video Issues

What can I do if the color of the video is abnormal?

# Video Issues

Black Screen (NO Audio AND Backlight)

# Video Issues

Bright line on top

# Video Issues

What can I do if there is a bright line on the top of the TV?

# Video Issues

Color issue with Source

# Video Issues

What can I do if the TV screen is black but it has audio and the backlight is on?

# Video Issues

What can I do if the TV has a dirty screen effect issue?

# Video Issues

What can I do if the TV cannot start up successfully from the standby status?

# Power Issues

What can I do if the TV keeps restart/power on and off always?

# Power Issues

How to reset the TV to the factory default settings?

# Operating System

Cross Lines

# Panel/Display

Audio Delay/Lip-sync Problem

# Audio Issues

No Sound from the TV

# Audio Issues

What can I do if the audio is abnormal when using the SPDIF Audio OUT port?

# Audio Issues

Crosstalk

# Audio Issues

Horizontal Bars

# Panel/Display

What can I do if the video and audio are not synchronized on the TV?

# Audio Issues

What can I do if the TV has a crosstalk issue?

# Audio Issues

SPDIF Audio OUT

# Audio Issues

USB IN

# Audio Issues

What can I do if the audio is abnormal when using the Headphone OUT port?

# Audio Issues

HDMI/ARC OUT

# Audio Issues

Intermittent Black screen

# Panel/Display

What can I do if the video is distorted on the TV?

# Audio Issues

ONE Side NO Sound

# Audio Issues

What can I do if the TV has an intermittent black screen issue?

# Panel/Display

What can I do if the TV only has sound from one side?

# Audio Issues

ANT/CABLE RF/Coax IN

# Audio Issues

What can I do if there is no sound from the TV?

# Audio Issues

HDMI IN

# Audio Issues

Headphone OUT

# Audio Issues

AV/PC/CMPT Audio IN

# Audio Issues

Distorted

# Audio Issues

Multiple Inputs/Outputs

# Audio Issues

What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

# Audio Issues

Light Leakage

# Panel/Display

What can I do if the audio/video cannot play properly on the TV via the USB drive?

# Audio Issues

Sleep timer

# Setup & Configuration

Picture Settings/Picture Size/Aspect Ratio

# Setup & Configuration

Parental Controls

# Setup & Configuration

Preset Default Input

# Setup & Configuration

4k USB content audio is not coming ?

# Others

Keyboard

# Setup & Configuration

Home Screen Customization

# Setup & Configuration

Privacy Settings

# Setup & Configuration

Language

# Setup & Configuration

Date/ Time

# Setup & Configuration

Status Light (Standby LED)

# Setup & Configuration

Themes/Screensaver

# Setup & Configuration

Date and Time automatically changed ?

# Others

Accessibility

# Setup & Configuration

Audio/Sound Settings

# Setup & Configuration

WiFi switch can't be turned on

# Network Issues

Speed Connection/Bandwidth

# Network Issues

What can I do if the wifi network is very slow on the TV?

# Network Issues

Unable to Connect to Mobile Hotspot

# Network Issues

Server Cannot Be Reached/No Internet Connection

# Network Issues

What can I do if there is no wifi network detected on the TV?

# Network Issues

What can I do if the TV cannot connect to the mobile hotspot successfully?

# Network Issues

NO WiFi Network Detected

# Network Issues

Can't find the specific WiFi network

# Network Issues

Intermittent Wireless Connection

# Network Issues

What can I do if the TV cannot detect my wifi network?

# Network Issues

What can I do if the wifi network is unstable on the TV?

# Network Issues

What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

# Network Issues

What Audio coding can support ?

# Audio Issues

What can I do if I have an issue to login YouTube account on the TV?

# APPs

System unresponsive

# Operating System

System response is slow

# Operating System

Software Version

# Operating System

Does TCL TV support the Auto Volume Control function?

# Audio Issues

How to check the software version of your TV?

# Operating System

What can I do if the TV has no response after powering on?

# Operating System

Does dolby vision is supporting in TCL TV ?

# Audio Issues

What Audio format I can play with USB ?

# Audio Issues

We are getting low sound from soundbar ?

# Audio Issues

How to update the application on the TV?

# APPs

Does This TV have Auto Volume Control ?

# Audio Issues

Distorted Sound is coming from The Led Tv ?

# Audio Issues

Software

# Operating System

What format can I play the audio on the TV through the USB drive?

# Audio Issues

How can I update the software of the TV?

# Operating System

What video decoding does the TV support?

# Video Issues

What can I do if the TV's application works slowly?

# Operating System

How to update app

# APPs

What can I do if the TV cannot load YouTube successfully?

# APPs

Youtube Account Management/Login Errors/Exit Automatically

# APPs

Youtube Not Loading

# APPs

Others Apps

# APPs

Can't Join A WiFi Network

# Network Issues

What can I do if the TV cannot connect to a wifi network successfully?

# Network Issues

What can I do if the TV cannot turn on the wifi button?

# Network Issues

Streaming Channel from Mobile Devices (Smartphone/Tablet)

# APPs

Youtube response is very slow

# APPs

Netflix Network Bandwidth/Speed Requirements/Recommendations

# APPs

How many bandwidths does TV require that Netflix could play videos fluently?

# APPs

Can I download and install Skype on the TV?

# APPs

Unable to connect to specific frequency (2.4G)

# Network Issues

Clothes Do Not Spin Dry

# Maintenance

How we will connect DVR device to led?

# Network Issues

What is the use of hdmi ?

# Network Issues

What can I do if the TV cannot connect to the 5GHz band wifi network successfully?

# Network Issues

How to Fix A Washing Machine Making Noise During the Spin Cycle?

# Maintenance

How we will install CCTV CAMERA in led ?

# Network Issues

How can I connect the CCTV/DVR/NVR system to the TV?

# Network Issues

Which hdmi version cable is supporting in tcl model ?

# Network Issues

Washer hoses Defect

# Maintenance

Unable to connect to specific frequency (5G)

# Network Issues

What is the purpose of USB PORT ?

# Network Issues

What is the purpose of the USB port on the TV?

# Network Issues

What can I do if the TV cannot connect to the 2.4GHz band wifi network?

# Network Issues

To fix a washer leaking water from the fill hoses

# Maintenance

Washing Machine Fills but Does Not Agitate

# Maintenance

What is the purpose of the HDMI ports on the TV?

# Network Issues

Does the TCL TV support the HDMI 2.1?

# Network Issues

Clogged Drain Hose Problem

# Maintenance

Horizontal/Vertical/Cross Lines/Bars

# Panel/Display

Faulty Screen Mirroring

# Video Issues

What can I do if the video has a horizontal/vertical/cross lines/bars?

# Panel/Display

Dead Pixel/Dark pixel

# Panel/Display

What can I do if the TV has a crack screen?

# Panel/Display

What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?

# Video Issues

Noisy vedio

# Video Issues

Snowy picture

# Video Issues

What can I do if the TV has a snowy picture?

# Video Issues

What can I do if the TV has a noise video issue?

# Video Issues

No picture from all sources

# Panel/Display

Crack Screen

# Panel/Display

What can I do if the video is fuzzy?

# Video Issues

Picture Too Bright/Dark

# Panel/Display

What can I do if the TV has no video from all sources?

# Panel/Display

What can I do if the TV screen is too bright/dark?

# Panel/Display

What can I do if the TV has a dead pixel or dark pixel issue?

# Panel/Display

Fuzzy video

# Video Issues

Can we install gaming device like play station in led ?

# Network Issues

Does the TV have an Optical input port?

# Network Issues

Can I connect PS4 or Switch to the TV?

# Network Issues

Led is vibrating?

# Others

Why AV PAL is coming in led ?

# Others

Does this TV set has Optical Output ?

# Network Issues

How can I cast/mirror the screen of the laptop to the TV?

# Network Issues

Difference between smart tv and android tv?

# Others

Does this TV set has Digital Audio Output ?

# Network Issues

Does the TV have a Digital Audio input port?

# Network Issues

What is the difference between the smart TV and the Android TV?

# Others

How we will cast laptop to led ?

# Network Issues

Can we install PS4, PS3 In this Led TV?

# Network Issues

AV PAL is led problem or not ?

# Others

What can I do if the volume is very low from the soundbar?

# Audio Issues

Buzzing/Clicking/Knocking/Popping Sound

# Audio Issues

Intermittent No Sound/Audio Drops Out

# Audio Issues

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

# Audio Issues

The installation position of outdoor unit of air conditioner is higher than that of indoor unit, is it normal?

# Installation

What's the secret of air conditioning maintenance?

# Setup

In the heating process, why does the indoor unit stop air supply for a period of time and then turn on automatically after a few minutes?

# Heating

When installing the air conditioner, if it is necessary to adjust the circuit and power supply, why should we ask a professional electrician to operate it?(CC)

# Installation

Why is the sound of outdoor unit running high and low?

# Sound

When the air conditioner is cooling, the ventilation of the indoor unit is not smooth (the wind speed is fast or slow), and the wind is not too cold. What is the reason for this?

# Cooling

How to use air conditioning to save energy?

# Setup

How to use air conditioner correctly?

# Setup

In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?

# Heating

Why has the air conditioner been on for half an hour and the indoor temperature has not reached the ideal effect?

# Cooling

How to use air conditioning more healthy?

# Setup

During the first ten minutes when the air conditioner starts up, sometimes it makes a "split beat" sound. Is it normal?

# Sound

What have hung up and cabinet machines without plug? Why doesn't the manufacturer provide air switch?

# Installation

Some people think that the slight odor from the air conditioner is caused by the leakage of freon, right?

# Sound

When the air conditioner is running, some products will occasionally produce "Hua Hua" sound, is it normal?

# Sound

Why can't the air conditioner start immediately after it's shut down?

# Setup

Is the power line design of indoor air conditioner too short?

# Installation

How often does the air conditioner need fluorine?

# Maintenance

Why does the whole machine have no reaction?

# Maintenance

If the indoor temperature can't be lowered, is there a fault with the air conditioner?

# Cooling

What kind of "noise" is normal when the air conditioner works?

# Sound

Channel Scan

# Setup & Configuration

Why doesn't the outdoor unit drip water when air conditioning heating?

# Heating

When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?

# Heating

In heating mode, why is there no wind when it is just started?

# Heating

Program Preview/Program Info/TV Guide

# Setup & Configuration

Channel edit/skip/delect

# Setup & Configuration

Other Channel/Tuning inquiry/issue

# Accessories

Accessories Purchasing

# Accessories

Remote Issues - Faulty Operation

# Accessories

AV Receivers

# Setup & Configuration

Streaming Box

# Setup & Configuration

Mobile Devices (Smartphone/Tablet)

# Setup & Configuration

Game Console (Xbox, PlayStation, Nintendo, etc)

# Setup & Configuration

Other External Device

# Setup & Configuration

Sound Bar

# Setup & Configuration

With A Network Connection

# Setup & Configuration

DVD Player/BluRay Player/DVR/VCR

# Setup & Configuration

External Antenna/Cable TV

# Setup & Configuration

USB Media Player/USB Flash/Portable External Drive

# Setup & Configuration

Headset/Headphones

# Setup & Configuration

Cable Box / Satellite TV

# Setup & Configuration

Remote Codes

# Setup & Configuration

Wireless Network/Hotspot/WiFi

# Setup & Configuration

Wired Network

# Setup & Configuration

Unable to Login

# Setup & Configuration

Changing Channels

# Setup & Configuration

Adjusting Clicking Sound

# Setup & Configuration

Closed Captions Enable/Disable

# Setup & Configuration

Faulty initial setup

# Setup & Configuration

Computer

# Setup & Configuration

Account Creation

# Setup & Configuration

Closed Captions settings (Mode, Language, Style)

# Setup & Configuration

What to watch out for if you want to stop using the refrigerator?

# Daily use

How to use refrigerators to save energy?

# Daily use

How to move the refrigerator properly?

# Transportation and installation

How to use refrigerator in a healthier way?

# Daily use

Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?

# Transportation and installation

How to use refrigerator correctly?

# Daily use

How to choose the refrigerator location?

# Transportation and installation

When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?

# Transportation and installation

Can you place sundries on the top of the fridge?

# Transportation and installation

Do I have to stop using the refrigerator when I go out?

# Daily use

How should do when the door body of freezer closes lax?

# Transportation and installation

Why does the refrigerator make an abnormal "click" sound when it starts and stops?

# Sound

How to deal with excessive noise in refrigerator running process?

# Sound

Why does the inside of the refrigerator make a sound like "Bang-bang, boom"?

# Sound

Why does the inside of refrigerator make the sound of flowing water?

# Sound

Why is there a slight "buzz" inside the refrigerator?

# Sound

Why is there a whirring of the wind inside the refrigerator?

# Sound

Why does the refrigerator give out abnormal "di-di" alarm sound?

# Sound

Why is there an odor inside the refrigerator?

# Smell

Ways to prevent odor inside the refrigerator?

# Smell

Why doesn't the refrigerator work?

# Cooling

Why is there an odor in the back of the refrigerator?

# Smell

How to deal with the unsatisfactory refrigeration effect of refrigerator?

# Cooling

The refrigerating room is not cooling?

# Cooling

Why is there an odor at the bottom of the refrigerator?

# Smell

The freezer is not cooling?

# Cooling

Is it normal to have frost in the refrigerating room? How to deal with it?

# Cooling

Is it normal to have frost in the freezing room? How to deal with it?

# Cooling

Why is there dew on the outside of the refrigerator?

# Cooling

Why does the refrigerator not start after being connected to the power supply?

# Operation

Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?

# Operation

Why does the refrigerator get hot in some places during operation?

# Operation

How to adjust and set the temperature inside the refrigerator?

# Operation

How to adjust and set the temperature inside the refrigerator?

# Operation

Why is the set temperature different from the temperature shown on the display?

# Operation

What is the cause of electric leakage in refrigerator?

# Operation

Does the main power switch trip frequently during the operation of the refrigerator?

# Operation

How to use the low temperature compensation switch? What does it do?

# Operation

What is the reason for the accumulation of water inside the refrigerator? How to deal with it?

# Maintenance

What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?

# Maintenance

How to deal with the deformation of door gasket?

# Maintenance

Why is there water on the door gasket?

# Maintenance

Why is there water on the door gasket?

# Maintenance

How to deal with insufficient adsorption capacity of door gasket strip?

# Maintenance

How to deal with insufficient adsorption capacity of door gasket strip?

# Maintenance

How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

# Maintenance

How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?

# Maintenance

Why should not stop using refrigerators in winter?

# Useful knowledge

Why should not stop using refrigerators in winter?

# Useful knowledge

What effect does child lock function have?

# Useful knowledge

What effect does child lock function have?

# Useful knowledge

Refrigerator climate type division?

# Useful knowledge

Refrigerator climate type division?

# Useful knowledge

The refrigerator is recommended to be connected to a separate line?

# Useful knowledge

The refrigerator is recommended to be connected to a separate line?

# Useful knowledge

How to clean the door gasket after using for a long time?

# Maintenance

What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?

# Audio Issues

What can I do if I cannot turn off the TV through the TV remote?

# Power Issues

What can I do if the video is abnormal when using the HDMI IN port?

# Audio Issues

What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

# Audio Issues

What can I do if the video is abnormal when using the HDMI/ARC OUT port?

# Audio Issues

Why does the refrigerator not start after being connected to the power supply?

# Operation

How to use the low temperature compensation switch? What does it do?

# Operation

Does the main power switch trip frequently during the operation of the refrigerator?

# Operation

What is the cause of electric leakage in refrigerator?

# Operation

How to deal with the deformation of door gasket?

# Maintenance

Why is the set temperature different from the temperature shown on the display?

# Operation

What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?

# Maintenance

Why does the refrigerator get hot in some places during operation?

# Operation

What is the reason for the accumulation of water inside the refrigerator? How to deal with it?

# Maintenance

Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?

# Operation

How to move the refrigerator properly?

# Transportation and installation

How should do when the door body of freezer closes lax?

# Transportation and installation

How to deal with the unsatisfactory refrigeration effect of refrigerator?

# Cooling

What should the daily cleaning and sterilization of the refrigerator pay attention to?

# Daily use

Why is there a whirring of the wind inside the refrigerator?

# Sound

Why is there dew on the outside of the refrigerator?

# Cooling

How to use refrigerators to save energy?

# Daily use

When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?

# Transportation and installation

Why doesn't the refrigerator work?

# Cooling

Is it normal to have frost in the freezing room? How to deal with it?

# Cooling

Why is there a slight "buzz" inside the refrigerator?

# Sound

How to use refrigerator in a healthier way?

# Daily use

Why does the inside of refrigerator make the sound of flowing water?

# Sound

Ways to prevent odor inside the refrigerator?

# Smell

How to use refrigerator correctly?

# Daily use

How to choose the refrigerator location?

# Transportation and installation

What can I do if there is no video after turning on the TV?

# Video Issues

Why is there an odor at the bottom of the refrigerator?

# Smell

Is it normal to have frost in the refrigerating room? How to deal with it?

# Cooling

What to watch out for if you want to stop using the refrigerator?

# Daily use

Why does the inside of the refrigerator make a sound like "Bang-bang, boom"?

# Sound

Why is there an odor inside the refrigerator?

# Smell

Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?

# Transportation and installation

How to deal with excessive noise in refrigerator running process?

# Sound

Why is there an odor in the back of the refrigerator?

# Smell

The freezer is not cooling?

# Cooling

The refrigerating room is not cooling?

# Cooling

Do I have to stop using the refrigerator when I go out?

# Daily use

Why does the refrigerator make an abnormal "click" sound when it starts and stops?

# Sound

Why does the refrigerator give out abnormal "di-di" alarm sound?

# Sound

No video upon turning on the TV

# Video Issues

Can you place sundries on the top of the fridge?

# Transportation and installation

What should the daily cleaning and sterilization of the refrigerator pay attention to?

# Daily use

The wind blowing from the air outlet has a peculiar smell

# Equipment abnormal

No air is discharged from the air outlet

# Equipment abnormal

I have to use filter from TCL or I can user filter from other brands?

# Accessories

The product has been running for a long time, and the air quality has not improved significantly

# Equipment abnormal

How do we know if air purifier is working

# Efficacy

How long can a filter work?

# Accessories

The red indicator on the panel flashes for a long time

# Equipment abnormal

What can I do if the TV has cross lines issue?

# Panel/Display

The water tank cannot be turned on after adding wate (only for Breeva A2)

# Equipment abnormal

I want to buy an air purifier for my bedroom, but have worries that it will be noisy

# Low noise level

What can I do if the TV has no power at all?

# Power Issues

How do we know when to replace Filter

# Accessories

What can I do if the TV has a horizontal line?

# Panel/Display

May we know where to buy TCL Air Purifier Filter?

# Accessories

What can I do if the TV has a light leakage?

# Panel/Display

Too much noise

# Equipment abnormal

No response after touching buttons

# Equipment abnormal

Difficult to remove dirt in the air

# Equipment abnormal

Abnormal color

# Video Issues

Color issue with Video

# Video Issues

What can I do if the TV screen is black and no audio but the backlight of the TV is on?

# Video Issues

What can I do if the TV stays on the startup screen?

# Video Issues

What can I do if the video keeps flickering?

# Video Issues

Black Screen (Has Audio Has Backlight)

# Video Issues

Dirty screen effect

# Video Issues

Black Screen (Has Audio But NO Backlight)

# Video Issues

What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?

# Video Issues

What can I do if the TV screen is black and the backlight is not on but there is audio?

# Video Issues

TV Stuck in Splash Screen/Picture Frozen

# Video Issues

Flickering Picture

# Video Issues

What can I do if the color of the video is abnormal?

# Video Issues

Black Screen (NO Audio AND Backlight)

# Video Issues

Bright line on top

# Video Issues

What can I do if there is a bright line on the top of the TV?

# Video Issues

Color issue with Source

# Video Issues

What can I do if the TV screen is black but it has audio and the backlight is on?

# Video Issues

What can I do if the TV has a dirty screen effect issue?

# Video Issues

What can I do if the TV cannot start up successfully from the standby status?

# Power Issues

What can I do if the TV keeps restart/power on and off always?

# Power Issues

How to reset the TV to the factory default settings?

# Operating System

Cross Lines

# Panel/Display

Audio Delay/Lip-sync Problem

# Audio Issues

No Sound from the TV

# Audio Issues

What can I do if the audio is abnormal when using the SPDIF Audio OUT port?

# Audio Issues

Crosstalk

# Audio Issues

Horizontal Bars

# Panel/Display

What can I do if the video and audio are not synchronized on the TV?

# Audio Issues

What can I do if the TV has a crosstalk issue?

# Audio Issues

SPDIF Audio OUT

# Audio Issues

USB IN

# Audio Issues

What can I do if the audio is abnormal when using the Headphone OUT port?

# Audio Issues

HDMI/ARC OUT

# Audio Issues

Intermittent Black screen

# Panel/Display

What can I do if the video is distorted on the TV?

# Audio Issues

ONE Side NO Sound

# Audio Issues

What can I do if the TV has an intermittent black screen issue?

# Panel/Display

What can I do if the TV only has sound from one side?

# Audio Issues

ANT/CABLE RF/Coax IN

# Audio Issues

What can I do if there is no sound from the TV?

# Audio Issues

HDMI IN

# Audio Issues

Headphone OUT

# Audio Issues

AV/PC/CMPT Audio IN

# Audio Issues

Distorted

# Audio Issues

Multiple Inputs/Outputs

# Audio Issues

What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?

# Audio Issues

Light Leakage

# Panel/Display

What can I do if the audio/video cannot play properly on the TV via the USB drive?

# Audio Issues

Sleep timer

# Setup & Configuration

Picture Settings/Picture Size/Aspect Ratio

# Setup & Configuration

Parental Controls

# Setup & Configuration

Preset Default Input

# Setup & Configuration

4k USB content audio is not coming ?

# Others

Keyboard

# Setup & Configuration

Home Screen Customization

# Setup & Configuration

Privacy Settings

# Setup & Configuration

Language

# Setup & Configuration

Date/ Time

# Setup & Configuration

Status Light (Standby LED)

# Setup & Configuration

Themes/Screensaver

# Setup & Configuration

Date and Time automatically changed ?

# Others

Accessibility

# Setup & Configuration

Audio/Sound Settings

# Setup & Configuration

WiFi switch can't be turned on

# Network Issues

Speed Connection/Bandwidth

# Network Issues

What can I do if the wifi network is very slow on the TV?

# Network Issues

Unable to Connect to Mobile Hotspot

# Network Issues

Server Cannot Be Reached/No Internet Connection

# Network Issues

What can I do if there is no wifi network detected on the TV?

# Network Issues

What can I do if the TV cannot connect to the mobile hotspot successfully?

# Network Issues

NO WiFi Network Detected

# Network Issues

Can't find the specific WiFi network

# Network Issues

Intermittent Wireless Connection

# Network Issues

What can I do if the TV cannot detect my wifi network?

# Network Issues

What can I do if the wifi network is unstable on the TV?

# Network Issues

What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

# Network Issues

What Audio coding can support ?

# Audio Issues

What can I do if I have an issue to login YouTube account on the TV?

# APPs

System unresponsive

# Operating System

System response is slow

# Operating System

Software Version

# Operating System

Does TCL TV support the Auto Volume Control function?

# Audio Issues

How to check the software version of your TV?

# Operating System

What can I do if the TV has no response after powering on?

# Operating System

Does dolby vision is supporting in TCL TV ?

# Audio Issues

What Audio format I can play with USB ?

# Audio Issues

We are getting low sound from soundbar ?

# Audio Issues

How to update the application on the TV?

# APPs

Does This TV have Auto Volume Control ?

# Audio Issues

Distorted Sound is coming from The Led Tv ?

# Audio Issues

Software

# Operating System

What format can I play the audio on the TV through the USB drive?

# Audio Issues

How can I update the software of the TV?

# Operating System

What video decoding does the TV support?

# Video Issues

What can I do if the TV's application works slowly?

# Operating System

How to update app

# APPs

What can I do if the TV cannot load YouTube successfully?

# APPs

Youtube Account Management/Login Errors/Exit Automatically

# APPs

Youtube Not Loading

# APPs

Others Apps

# APPs

Can't Join A WiFi Network

# Network Issues

What can I do if the TV cannot connect to a wifi network successfully?

# Network Issues

What can I do if the TV cannot turn on the wifi button?

# Network Issues

Streaming Channel from Mobile Devices (Smartphone/Tablet)

# APPs

Youtube response is very slow

# APPs

Netflix Network Bandwidth/Speed Requirements/Recommendations

# APPs

How many bandwidths does TV require that Netflix could play videos fluently?

# APPs

Can I download and install Skype on the TV?

# APPs

Unable to connect to specific frequency (2.4G)

# Network Issues

Clothes Do Not Spin Dry

# Maintenance

How we will connect DVR device to led?

# Network Issues

What is the use of hdmi ?

# Network Issues

What can I do if the TV cannot connect to the 5GHz band wifi network successfully?

# Network Issues

How to Fix A Washing Machine Making Noise During the Spin Cycle?

# Maintenance

How we will install CCTV CAMERA in led ?

# Network Issues

How can I connect the CCTV/DVR/NVR system to the TV?

# Network Issues

Which hdmi version cable is supporting in tcl model ?

# Network Issues

Washer hoses Defect

# Maintenance

Unable to connect to specific frequency (5G)

# Network Issues

What is the purpose of USB PORT ?

# Network Issues

What is the purpose of the USB port on the TV?

# Network Issues

What can I do if the TV cannot connect to the 2.4GHz band wifi network?

# Network Issues

To fix a washer leaking water from the fill hoses

# Maintenance

Washing Machine Fills but Does Not Agitate

# Maintenance

What is the purpose of the HDMI ports on the TV?

# Network Issues

Does the TCL TV support the HDMI 2.1?

# Network Issues

Clogged Drain Hose Problem

# Maintenance

Horizontal/Vertical/Cross Lines/Bars

# Panel/Display

Faulty Screen Mirroring

# Video Issues

What can I do if the video has a horizontal/vertical/cross lines/bars?

# Panel/Display

Dead Pixel/Dark pixel

# Panel/Display

What can I do if the TV has a crack screen?

# Panel/Display

What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?

# Video Issues

Noisy vedio

# Video Issues

Snowy picture

# Video Issues

What can I do if the TV has a snowy picture?

# Video Issues

What can I do if the TV has a noise video issue?

# Video Issues

No picture from all sources

# Panel/Display

Crack Screen

# Panel/Display

What can I do if the video is fuzzy?

# Video Issues

Picture Too Bright/Dark

# Panel/Display

What can I do if the TV has no video from all sources?

# Panel/Display

What can I do if the TV screen is too bright/dark?

# Panel/Display

What can I do if the TV has a dead pixel or dark pixel issue?

# Panel/Display

Fuzzy video

# Video Issues

Can we install gaming device like play station in led ?

# Network Issues

Does the TV have an Optical input port?

# Network Issues

Can I connect PS4 or Switch to the TV?

# Network Issues

Led is vibrating?

# Others

Why AV PAL is coming in led ?

# Others

Does this TV set has Optical Output ?

# Network Issues

How can I cast/mirror the screen of the laptop to the TV?

# Network Issues

Difference between smart tv and android tv?

# Others

Does this TV set has Digital Audio Output ?

# Network Issues

Does the TV have a Digital Audio input port?

# Network Issues

What is the difference between the smart TV and the Android TV?

# Others

How we will cast laptop to led ?

# Network Issues

Can we install PS4, PS3 In this Led TV?

# Network Issues

AV PAL is led problem or not ?

# Others

What can I do if the volume is very low from the soundbar?

# Audio Issues

Buzzing/Clicking/Knocking/Popping Sound

# Audio Issues

Intermittent No Sound/Audio Drops Out

# Audio Issues

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

# Audio Issues

The installation position of outdoor unit of air conditioner is higher than that of indoor unit, is it normal?

# Installation

What's the secret of air conditioning maintenance?

# Setup

In the heating process, why does the indoor unit stop air supply for a period of time and then turn on automatically after a few minutes?

# Heating

When installing the air conditioner, if it is necessary to adjust the circuit and power supply, why should we ask a professional electrician to operate it?(CC)

# Installation

Why is the sound of outdoor unit running high and low?

# Sound

When the air conditioner is cooling, the ventilation of the indoor unit is not smooth (the wind speed is fast or slow), and the wind is not too cold. What is the reason for this?

# Cooling

How to use air conditioning to save energy?

# Setup

How to use air conditioner correctly?

# Setup

In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?

# Heating

Why has the air conditioner been on for half an hour and the indoor temperature has not reached the ideal effect?

# Cooling

How to use air conditioning more healthy?

# Setup

During the first ten minutes when the air conditioner starts up, sometimes it makes a "split beat" sound. Is it normal?

# Sound

What have hung up and cabinet machines without plug? Why doesn't the manufacturer provide air switch?

# Installation

Some people think that the slight odor from the air conditioner is caused by the leakage of freon, right?

# Sound

When the air conditioner is running, some products will occasionally produce "Hua Hua" sound, is it normal?

# Sound

Why can't the air conditioner start immediately after it's shut down?

# Setup

Is the power line design of indoor air conditioner too short?

# Installation

How often does the air conditioner need fluorine?

# Maintenance

Why does the whole machine have no reaction?

# Maintenance

If the indoor temperature can't be lowered, is there a fault with the air conditioner?

# Cooling

What kind of "noise" is normal when the air conditioner works?

# Sound

Channel Scan

# Setup & Configuration

Why doesn't the outdoor unit drip water when air conditioning heating?

# Heating

When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?

# Heating

In heating mode, why is there no wind when it is just started?

# Heating

Program Preview/Program Info/TV Guide

# Setup & Configuration

Channel edit/skip/delect

# Setup & Configuration

Other Channel/Tuning inquiry/issue

# Accessories

Accessories Purchasing

# Accessories

Remote Issues - Faulty Operation

# Accessories

AV Receivers

# Setup & Configuration

Streaming Box

# Setup & Configuration

Mobile Devices (Smartphone/Tablet)

# Setup & Configuration

Game Console (Xbox, PlayStation, Nintendo, etc)

# Setup & Configuration

Other External Device

# Setup & Configuration

Sound Bar

# Setup & Configuration

With A Network Connection

# Setup & Configuration

DVD Player/BluRay Player/DVR/VCR

# Setup & Configuration

External Antenna/Cable TV

# Setup & Configuration

USB Media Player/USB Flash/Portable External Drive

# Setup & Configuration

Headset/Headphones

# Setup & Configuration

Cable Box / Satellite TV

# Setup & Configuration

Remote Codes

# Setup & Configuration

Wireless Network/Hotspot/WiFi

# Setup & Configuration

Wired Network

# Setup & Configuration

Unable to Login

# Setup & Configuration

Changing Channels

# Setup & Configuration

Adjusting Clicking Sound

# Setup & Configuration

Closed Captions Enable/Disable

# Setup & Configuration

Faulty initial setup

# Setup & Configuration

Computer

# Setup & Configuration

Account Creation

# Setup & Configuration

Closed Captions settings (Mode, Language, Style)

# Setup & Configuration

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