FAQ
Filters
What to watch out for if you want to stop using the refrigerator?
How to use refrigerators to save energy?
How to move the refrigerator properly?
How to use refrigerator in a healthier way?
Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?
How to use refrigerator correctly?
How to choose the refrigerator location?
When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?
Can you place sundries on the top of the fridge?
Do I have to stop using the refrigerator when I go out?
How should do when the door body of freezer closes lax?
Why does the refrigerator make an abnormal "click" sound when it starts and stops?
How to deal with excessive noise in refrigerator running process?
Why does the inside of the refrigerator make a sound like "Bang-bang, boom"？
Why does the inside of refrigerator make the sound of flowing water?
Why is there a slight "buzz" inside the refrigerator?
Why is there a whirring of the wind inside the refrigerator?
Why does the refrigerator give out abnormal "di-di" alarm sound?
Why is there an odor inside the refrigerator?
Ways to prevent odor inside the refrigerator?
Why doesn't the refrigerator work?
Why is there an odor in the back of the refrigerator?
How to deal with the unsatisfactory refrigeration effect of refrigerator?
The refrigerating room is not cooling?
Why is there an odor at the bottom of the refrigerator?
The freezer is not cooling?
Is it normal to have frost in the refrigerating room? How to deal with it?
Is it normal to have frost in the freezing room? How to deal with it?
Why is there dew on the outside of the refrigerator?
Why does the refrigerator not start after being connected to the power supply?
Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?
Why does the refrigerator get hot in some places during operation?
How to adjust and set the temperature inside the refrigerator?
How to adjust and set the temperature inside the refrigerator?
Why is the set temperature different from the temperature shown on the display?
What is the cause of electric leakage in refrigerator?
Does the main power switch trip frequently during the operation of the refrigerator?
How to use the low temperature compensation switch? What does it do?
What is the reason for the accumulation of water inside the refrigerator? How to deal with it?
What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?
How to deal with the deformation of door gasket?
Why is there water on the door gasket?
Why is there water on the door gasket?
How to deal with insufficient adsorption capacity of door gasket strip?
How to deal with insufficient adsorption capacity of door gasket strip?
How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?
How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?
Why should not stop using refrigerators in winter?
Why should not stop using refrigerators in winter?
What effect does child lock function have?
What effect does child lock function have?
Refrigerator climate type division?
Refrigerator climate type division?
The refrigerator is recommended to be connected to a separate line?
The refrigerator is recommended to be connected to a separate line?
How to clean the door gasket after using for a long time?
What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?
What can I do if I cannot turn off the TV through the TV remote?
What can I do if the video is abnormal when using the HDMI IN port?
What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
What can I do if the video is abnormal when using the HDMI/ARC OUT port?
Why does the refrigerator not start after being connected to the power supply?
How to use the low temperature compensation switch? What does it do?
Does the main power switch trip frequently during the operation of the refrigerator?
What is the cause of electric leakage in refrigerator?
How to deal with the deformation of door gasket?
Why is the set temperature different from the temperature shown on the display?
What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?
Why does the refrigerator get hot in some places during operation?
What is the reason for the accumulation of water inside the refrigerator? How to deal with it?
Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?
How to move the refrigerator properly?
How should do when the door body of freezer closes lax?
How to deal with the unsatisfactory refrigeration effect of refrigerator?
What should the daily cleaning and sterilization of the refrigerator pay attention to?
Why is there a whirring of the wind inside the refrigerator?
Why is there dew on the outside of the refrigerator?
How to use refrigerators to save energy?
When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?
Why doesn't the refrigerator work?
Is it normal to have frost in the freezing room? How to deal with it?
Why is there a slight "buzz" inside the refrigerator?
How to use refrigerator in a healthier way?
Why does the inside of refrigerator make the sound of flowing water?
Ways to prevent odor inside the refrigerator?
How to use refrigerator correctly?
How to choose the refrigerator location?
What can I do if there is no video after turning on the TV?
Why is there an odor at the bottom of the refrigerator?
Is it normal to have frost in the refrigerating room? How to deal with it?
What to watch out for if you want to stop using the refrigerator?
Why does the inside of the refrigerator make a sound like "Bang-bang, boom"？
Why is there an odor inside the refrigerator?
Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?
How to deal with excessive noise in refrigerator running process?
Why is there an odor in the back of the refrigerator?
The freezer is not cooling?
The refrigerating room is not cooling?
Do I have to stop using the refrigerator when I go out?
Why does the refrigerator make an abnormal "click" sound when it starts and stops?
Why does the refrigerator give out abnormal "di-di" alarm sound?
No video upon turning on the TV
Can you place sundries on the top of the fridge?
What should the daily cleaning and sterilization of the refrigerator pay attention to?
The wind blowing from the air outlet has a peculiar smell
No air is discharged from the air outlet
I have to use filter from TCL or I can user filter from other brands?
The product has been running for a long time, and the air quality has not improved significantly
How do we know if air purifier is working
How long can a filter work?
The red indicator on the panel flashes for a long time
What can I do if the TV has cross lines issue?
The water tank cannot be turned on after adding wate (only for Breeva A2)
I want to buy an air purifier for my bedroom, but have worries that it will be noisy
What can I do if the TV has no power at all?
How do we know when to replace Filter
What can I do if the TV has a horizontal line?
May we know where to buy TCL Air Purifier Filter?
What can I do if the TV has a light leakage?
Too much noise
No response after touching buttons
Difficult to remove dirt in the air
Abnormal color
Color issue with Video
What can I do if the TV screen is black and no audio but the backlight of the TV is on?
What can I do if the TV stays on the startup screen?
What can I do if the video keeps flickering?
Black Screen (Has Audio Has Backlight)
Dirty screen effect
Black Screen (Has Audio But NO Backlight)
What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?
What can I do if the TV screen is black and the backlight is not on but there is audio?
TV Stuck in Splash Screen/Picture Frozen
Flickering Picture
What can I do if the color of the video is abnormal?
Black Screen (NO Audio AND Backlight)
Bright line on top
What can I do if there is a bright line on the top of the TV?
Color issue with Source
What can I do if the TV screen is black but it has audio and the backlight is on?
What can I do if the TV has a dirty screen effect issue?
What can I do if the TV cannot start up successfully from the standby status?
What can I do if the TV keeps restart/power on and off always?
How to reset the TV to the factory default settings?
Cross Lines
Audio Delay/Lip-sync Problem
No Sound from the TV
What can I do if the audio is abnormal when using the SPDIF Audio OUT port?
Crosstalk
Horizontal Bars
What can I do if the video and audio are not synchronized on the TV?
What can I do if the TV has a crosstalk issue?
SPDIF Audio OUT
USB IN
What can I do if the audio is abnormal when using the Headphone OUT port?
HDMI/ARC OUT
Intermittent Black screen
What can I do if the video is distorted on the TV?
ONE Side NO Sound
What can I do if the TV has an intermittent black screen issue?
What can I do if the TV only has sound from one side?
ANT/CABLE RF/Coax IN
What can I do if there is no sound from the TV?
HDMI IN
Headphone OUT
AV/PC/CMPT Audio IN
Distorted
Multiple Inputs/Outputs
What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
Light Leakage
What can I do if the audio/video cannot play properly on the TV via the USB drive?
Sleep timer
Picture Settings/Picture Size/Aspect Ratio
Parental Controls
Preset Default Input
4k USB content audio is not coming ?
Keyboard
Home Screen Customization
Privacy Settings
Language
Date/ Time
Status Light (Standby LED)
Themes/Screensaver
Date and Time automatically changed ?
Accessibility
Audio/Sound Settings
WiFi switch can't be turned on
Speed Connection/Bandwidth
What can I do if the wifi network is very slow on the TV?
Unable to Connect to Mobile Hotspot
Server Cannot Be Reached/No Internet Connection
What can I do if there is no wifi network detected on the TV?
What can I do if the TV cannot connect to the mobile hotspot successfully?
NO WiFi Network Detected
Can't find the specific WiFi network
Intermittent Wireless Connection
What can I do if the TV cannot detect my wifi network?
What can I do if the wifi network is unstable on the TV?
What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?
What Audio coding can support ?
What can I do if I have an issue to login YouTube account on the TV?
System unresponsive
System response is slow
Software Version
Does TCL TV support the Auto Volume Control function?
How to check the software version of your TV?
What can I do if the TV has no response after powering on?
Does dolby vision is supporting in TCL TV ?
What Audio format I can play with USB ?
We are getting low sound from soundbar ?
How to update the application on the TV?
Does This TV have Auto Volume Control ?
Distorted Sound is coming from The Led Tv ?
Software
What format can I play the audio on the TV through the USB drive?
How can I update the software of the TV?
What video decoding does the TV support?
What can I do if the TV's application works slowly?
How to update app
What can I do if the TV cannot load YouTube successfully?
Youtube Account Management/Login Errors/Exit Automatically
Youtube Not Loading
Others Apps
Can't Join A WiFi Network
What can I do if the TV cannot connect to a wifi network successfully?
What can I do if the TV cannot turn on the wifi button?
Streaming Channel from Mobile Devices (Smartphone/Tablet)
Youtube response is very slow
Netflix Network Bandwidth/Speed Requirements/Recommendations
How many bandwidths does TV require that Netflix could play videos fluently?
Can I download and install Skype on the TV?
Unable to connect to specific frequency (2.4G)
Clothes Do Not Spin Dry
How we will connect DVR device to led?
What is the use of hdmi ?
What can I do if the TV cannot connect to the 5GHz band wifi network successfully?
How to Fix A Washing Machine Making Noise During the Spin Cycle?
How we will install CCTV CAMERA in led ?
How can I connect the CCTV/DVR/NVR system to the TV?
Which hdmi version cable is supporting in tcl model ?
Washer hoses Defect
Unable to connect to specific frequency (5G)
What is the purpose of USB PORT ?
What is the purpose of the USB port on the TV?
What can I do if the TV cannot connect to the 2.4GHz band wifi network?
To fix a washer leaking water from the fill hoses
Washing Machine Fills but Does Not Agitate
What is the purpose of the HDMI ports on the TV?
Does the TCL TV support the HDMI 2.1?
Clogged Drain Hose Problem
Horizontal/Vertical/Cross Lines/Bars
Faulty Screen Mirroring
What can I do if the video has a horizontal/vertical/cross lines/bars?
Dead Pixel/Dark pixel
What can I do if the TV has a crack screen?
What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?
Noisy vedio
Snowy picture
What can I do if the TV has a snowy picture?
What can I do if the TV has a noise video issue?
No picture from all sources
Crack Screen
What can I do if the video is fuzzy?
Picture Too Bright/Dark
What can I do if the TV has no video from all sources?
What can I do if the TV screen is too bright/dark?
What can I do if the TV has a dead pixel or dark pixel issue?
Fuzzy video
Can we install gaming device like play station in led ?
Does the TV have an Optical input port?
Can I connect PS4 or Switch to the TV?
Led is vibrating?
Why AV PAL is coming in led ?
Does this TV set has Optical Output ?
How can I cast/mirror the screen of the laptop to the TV?
Difference between smart tv and android tv?
Does this TV set has Digital Audio Output ?
Does the TV have a Digital Audio input port?
What is the difference between the smart TV and the Android TV?
How we will cast laptop to led ?
Can we install PS4, PS3 In this Led TV?
AV PAL is led problem or not ?
What can I do if the volume is very low from the soundbar?
Buzzing/Clicking/Knocking/Popping Sound
Intermittent No Sound/Audio Drops Out
What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?
The installation position of outdoor unit of air conditioner is higher than that of indoor unit, is it normal?
What's the secret of air conditioning maintenance?
In the heating process, why does the indoor unit stop air supply for a period of time and then turn on automatically after a few minutes?
When installing the air conditioner, if it is necessary to adjust the circuit and power supply, why should we ask a professional electrician to operate it?(CC)
Why is the sound of outdoor unit running high and low?
When the air conditioner is cooling, the ventilation of the indoor unit is not smooth (the wind speed is fast or slow), and the wind is not too cold. What is the reason for this?
How to use air conditioning to save energy?
How to use air conditioner correctly?
In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?
Why has the air conditioner been on for half an hour and the indoor temperature has not reached the ideal effect?
How to use air conditioning more healthy?
During the first ten minutes when the air conditioner starts up, sometimes it makes a "split beat" sound. Is it normal?
What have hung up and cabinet machines without plug? Why doesn't the manufacturer provide air switch?
Some people think that the slight odor from the air conditioner is caused by the leakage of freon, right?
When the air conditioner is running, some products will occasionally produce "Hua Hua" sound, is it normal?
Why can't the air conditioner start immediately after it's shut down?
Is the power line design of indoor air conditioner too short？
How often does the air conditioner need fluorine?
Why does the whole machine have no reaction?
If the indoor temperature can't be lowered, is there a fault with the air conditioner?
What kind of "noise" is normal when the air conditioner works?
Channel Scan
Why doesn't the outdoor unit drip water when air conditioning heating?
When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?
In heating mode, why is there no wind when it is just started?
Program Preview/Program Info/TV Guide
Channel edit/skip/delect
Other Channel/Tuning inquiry/issue
Accessories Purchasing
Remote Issues - Faulty Operation
AV Receivers
Streaming Box
Mobile Devices (Smartphone/Tablet)
Game Console (Xbox, PlayStation, Nintendo, etc)
Other External Device
Sound Bar
With A Network Connection
DVD Player/BluRay Player/DVR/VCR
External Antenna/Cable TV
USB Media Player/USB Flash/Portable External Drive
Headset/Headphones
Cable Box / Satellite TV
Remote Codes
Wireless Network/Hotspot/WiFi
Wired Network
Unable to Login
Changing Channels
Adjusting Clicking Sound
Closed Captions Enable/Disable
Faulty initial setup
Computer
Account Creation
Closed Captions settings (Mode, Language, Style)
What to watch out for if you want to stop using the refrigerator?
How to use refrigerators to save energy?
How to move the refrigerator properly?
How to use refrigerator in a healthier way?
Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?
How to use refrigerator correctly?
How to choose the refrigerator location?
When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?
Can you place sundries on the top of the fridge?
Do I have to stop using the refrigerator when I go out?
How should do when the door body of freezer closes lax?
Why does the refrigerator make an abnormal "click" sound when it starts and stops?
How to deal with excessive noise in refrigerator running process?
Why does the inside of the refrigerator make a sound like "Bang-bang, boom"？
Why does the inside of refrigerator make the sound of flowing water?
Why is there a slight "buzz" inside the refrigerator?
Why is there a whirring of the wind inside the refrigerator?
Why does the refrigerator give out abnormal "di-di" alarm sound?
Why is there an odor inside the refrigerator?
Ways to prevent odor inside the refrigerator?
Why doesn't the refrigerator work?
Why is there an odor in the back of the refrigerator?
How to deal with the unsatisfactory refrigeration effect of refrigerator?
The refrigerating room is not cooling?
Why is there an odor at the bottom of the refrigerator?
The freezer is not cooling?
Is it normal to have frost in the refrigerating room? How to deal with it?
Is it normal to have frost in the freezing room? How to deal with it?
Why is there dew on the outside of the refrigerator?
Why does the refrigerator not start after being connected to the power supply?
Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?
Why does the refrigerator get hot in some places during operation?
How to adjust and set the temperature inside the refrigerator?
How to adjust and set the temperature inside the refrigerator?
Why is the set temperature different from the temperature shown on the display?
What is the cause of electric leakage in refrigerator?
Does the main power switch trip frequently during the operation of the refrigerator?
How to use the low temperature compensation switch? What does it do?
What is the reason for the accumulation of water inside the refrigerator? How to deal with it?
What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?
How to deal with the deformation of door gasket?
Why is there water on the door gasket?
Why is there water on the door gasket?
How to deal with insufficient adsorption capacity of door gasket strip?
How to deal with insufficient adsorption capacity of door gasket strip?
How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?
How to deal with the sudden appearance of all kinds of warning codes on the refrigerator display?
Why should not stop using refrigerators in winter?
Why should not stop using refrigerators in winter?
What effect does child lock function have?
What effect does child lock function have?
Refrigerator climate type division?
Refrigerator climate type division?
The refrigerator is recommended to be connected to a separate line?
The refrigerator is recommended to be connected to a separate line?
How to clean the door gasket after using for a long time?
What can I do if the video is abnormal when using the Multiple Inputs/Outputs port?
What can I do if I cannot turn off the TV through the TV remote?
What can I do if the video is abnormal when using the HDMI IN port?
What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
What can I do if the video is abnormal when using the HDMI/ARC OUT port?
Why does the refrigerator not start after being connected to the power supply?
How to use the low temperature compensation switch? What does it do?
Does the main power switch trip frequently during the operation of the refrigerator?
What is the cause of electric leakage in refrigerator?
How to deal with the deformation of door gasket?
Why is the set temperature different from the temperature shown on the display?
What is the cause of a small amount of leakage at the bottom of the refrigerator? How to deal with it?
Why does the refrigerator get hot in some places during operation?
What is the reason for the accumulation of water inside the refrigerator? How to deal with it?
Is it normal for the refrigerator to compress and run continuously for a long time? How to deal with it?
How to move the refrigerator properly?
How should do when the door body of freezer closes lax?
How to deal with the unsatisfactory refrigeration effect of refrigerator?
What should the daily cleaning and sterilization of the refrigerator pay attention to?
Why is there a whirring of the wind inside the refrigerator?
Why is there dew on the outside of the refrigerator?
How to use refrigerators to save energy?
When the refrigerator is uneven or shaking, how to adjust the bottom foot of the refrigerator correctly?
Why doesn't the refrigerator work?
Is it normal to have frost in the freezing room? How to deal with it?
Why is there a slight "buzz" inside the refrigerator?
How to use refrigerator in a healthier way?
Why does the inside of refrigerator make the sound of flowing water?
Ways to prevent odor inside the refrigerator?
How to use refrigerator correctly?
How to choose the refrigerator location?
What can I do if there is no video after turning on the TV?
Why is there an odor at the bottom of the refrigerator?
Is it normal to have frost in the refrigerating room? How to deal with it?
What to watch out for if you want to stop using the refrigerator?
Why does the inside of the refrigerator make a sound like "Bang-bang, boom"？
Why is there an odor inside the refrigerator?
Why does the refrigerator need to sit for a few hours before it can be powered up and running after being transported home?
How to deal with excessive noise in refrigerator running process?
Why is there an odor in the back of the refrigerator?
The freezer is not cooling?
The refrigerating room is not cooling?
Do I have to stop using the refrigerator when I go out?
Why does the refrigerator make an abnormal "click" sound when it starts and stops?
Why does the refrigerator give out abnormal "di-di" alarm sound?
No video upon turning on the TV
Can you place sundries on the top of the fridge?
What should the daily cleaning and sterilization of the refrigerator pay attention to?
The wind blowing from the air outlet has a peculiar smell
No air is discharged from the air outlet
I have to use filter from TCL or I can user filter from other brands?
The product has been running for a long time, and the air quality has not improved significantly
How do we know if air purifier is working
How long can a filter work?
The red indicator on the panel flashes for a long time
What can I do if the TV has cross lines issue?
The water tank cannot be turned on after adding wate (only for Breeva A2)
I want to buy an air purifier for my bedroom, but have worries that it will be noisy
What can I do if the TV has no power at all?
How do we know when to replace Filter
What can I do if the TV has a horizontal line?
May we know where to buy TCL Air Purifier Filter?
What can I do if the TV has a light leakage?
Too much noise
No response after touching buttons
Difficult to remove dirt in the air
Abnormal color
Color issue with Video
What can I do if the TV screen is black and no audio but the backlight of the TV is on?
What can I do if the TV stays on the startup screen?
What can I do if the video keeps flickering?
Black Screen (Has Audio Has Backlight)
Dirty screen effect
Black Screen (Has Audio But NO Backlight)
What can I do if the color of the video is abnormal when playing the videos from the source of AV/TV/HDMI/USB?
What can I do if the TV screen is black and the backlight is not on but there is audio?
TV Stuck in Splash Screen/Picture Frozen
Flickering Picture
What can I do if the color of the video is abnormal?
Black Screen (NO Audio AND Backlight)
Bright line on top
What can I do if there is a bright line on the top of the TV?
Color issue with Source
What can I do if the TV screen is black but it has audio and the backlight is on?
What can I do if the TV has a dirty screen effect issue?
What can I do if the TV cannot start up successfully from the standby status?
What can I do if the TV keeps restart/power on and off always?
How to reset the TV to the factory default settings?
Cross Lines
Audio Delay/Lip-sync Problem
No Sound from the TV
What can I do if the audio is abnormal when using the SPDIF Audio OUT port?
Crosstalk
Horizontal Bars
What can I do if the video and audio are not synchronized on the TV?
What can I do if the TV has a crosstalk issue?
SPDIF Audio OUT
USB IN
What can I do if the audio is abnormal when using the Headphone OUT port?
HDMI/ARC OUT
Intermittent Black screen
What can I do if the video is distorted on the TV?
ONE Side NO Sound
What can I do if the TV has an intermittent black screen issue?
What can I do if the TV only has sound from one side?
ANT/CABLE RF/Coax IN
What can I do if there is no sound from the TV?
HDMI IN
Headphone OUT
AV/PC/CMPT Audio IN
Distorted
Multiple Inputs/Outputs
What can I do if the video is abnormal when using AV/PC/CMPT Audio IN port?
Light Leakage
What can I do if the audio/video cannot play properly on the TV via the USB drive?
Sleep timer
Picture Settings/Picture Size/Aspect Ratio
Parental Controls
Preset Default Input
4k USB content audio is not coming ?
Keyboard
Home Screen Customization
Privacy Settings
Language
Date/ Time
Status Light (Standby LED)
Themes/Screensaver
Date and Time automatically changed ?
Accessibility
Audio/Sound Settings
WiFi switch can't be turned on
Speed Connection/Bandwidth
What can I do if the wifi network is very slow on the TV?
Unable to Connect to Mobile Hotspot
Server Cannot Be Reached/No Internet Connection
What can I do if there is no wifi network detected on the TV?
What can I do if the TV cannot connect to the mobile hotspot successfully?
NO WiFi Network Detected
Can't find the specific WiFi network
Intermittent Wireless Connection
What can I do if the TV cannot detect my wifi network?
What can I do if the wifi network is unstable on the TV?
What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?
What Audio coding can support ?
What can I do if I have an issue to login YouTube account on the TV?
System unresponsive
System response is slow
Software Version
Does TCL TV support the Auto Volume Control function?
How to check the software version of your TV?
What can I do if the TV has no response after powering on?
Does dolby vision is supporting in TCL TV ?
What Audio format I can play with USB ?
We are getting low sound from soundbar ?
How to update the application on the TV?
Does This TV have Auto Volume Control ?
Distorted Sound is coming from The Led Tv ?
Software
What format can I play the audio on the TV through the USB drive?
How can I update the software of the TV?
What video decoding does the TV support?
What can I do if the TV's application works slowly?
How to update app
What can I do if the TV cannot load YouTube successfully?
Youtube Account Management/Login Errors/Exit Automatically
Youtube Not Loading
Others Apps
Can't Join A WiFi Network
What can I do if the TV cannot connect to a wifi network successfully?
What can I do if the TV cannot turn on the wifi button?
Streaming Channel from Mobile Devices (Smartphone/Tablet)
Youtube response is very slow
Netflix Network Bandwidth/Speed Requirements/Recommendations
How many bandwidths does TV require that Netflix could play videos fluently?
Can I download and install Skype on the TV?
Unable to connect to specific frequency (2.4G)
Clothes Do Not Spin Dry
How we will connect DVR device to led?
What is the use of hdmi ?
What can I do if the TV cannot connect to the 5GHz band wifi network successfully?
How to Fix A Washing Machine Making Noise During the Spin Cycle?
How we will install CCTV CAMERA in led ?
How can I connect the CCTV/DVR/NVR system to the TV?
Which hdmi version cable is supporting in tcl model ?
Washer hoses Defect
Unable to connect to specific frequency (5G)
What is the purpose of USB PORT ?
What is the purpose of the USB port on the TV?
What can I do if the TV cannot connect to the 2.4GHz band wifi network?
To fix a washer leaking water from the fill hoses
Washing Machine Fills but Does Not Agitate
What is the purpose of the HDMI ports on the TV?
Does the TCL TV support the HDMI 2.1?
Clogged Drain Hose Problem
Horizontal/Vertical/Cross Lines/Bars
Faulty Screen Mirroring
What can I do if the video has a horizontal/vertical/cross lines/bars?
Dead Pixel/Dark pixel
What can I do if the TV has a crack screen?
What can I do if the TV screen is mirroring when I cast screen from my mobile phone or computer?
Noisy vedio
Snowy picture
What can I do if the TV has a snowy picture?
What can I do if the TV has a noise video issue?
No picture from all sources
Crack Screen
What can I do if the video is fuzzy?
Picture Too Bright/Dark
What can I do if the TV has no video from all sources?
What can I do if the TV screen is too bright/dark?
What can I do if the TV has a dead pixel or dark pixel issue?
Fuzzy video
Can we install gaming device like play station in led ?
Does the TV have an Optical input port?
Can I connect PS4 or Switch to the TV?
Led is vibrating?
Why AV PAL is coming in led ?
Does this TV set has Optical Output ?
How can I cast/mirror the screen of the laptop to the TV?
Difference between smart tv and android tv?
Does this TV set has Digital Audio Output ?
Does the TV have a Digital Audio input port?
What is the difference between the smart TV and the Android TV?
How we will cast laptop to led ?
Can we install PS4, PS3 In this Led TV?
AV PAL is led problem or not ?
What can I do if the volume is very low from the soundbar?
Buzzing/Clicking/Knocking/Popping Sound
Intermittent No Sound/Audio Drops Out
What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?
The installation position of outdoor unit of air conditioner is higher than that of indoor unit, is it normal?
What's the secret of air conditioning maintenance?
In the heating process, why does the indoor unit stop air supply for a period of time and then turn on automatically after a few minutes?
When installing the air conditioner, if it is necessary to adjust the circuit and power supply, why should we ask a professional electrician to operate it?(CC)
Why is the sound of outdoor unit running high and low?
When the air conditioner is cooling, the ventilation of the indoor unit is not smooth (the wind speed is fast or slow), and the wind is not too cold. What is the reason for this?
How to use air conditioning to save energy?
How to use air conditioner correctly?
In winter, when users use the air conditioner, they find that there will be hot air and cold air. Why?
Why has the air conditioner been on for half an hour and the indoor temperature has not reached the ideal effect?
How to use air conditioning more healthy?
During the first ten minutes when the air conditioner starts up, sometimes it makes a "split beat" sound. Is it normal?
What have hung up and cabinet machines without plug? Why doesn't the manufacturer provide air switch?
Some people think that the slight odor from the air conditioner is caused by the leakage of freon, right?
When the air conditioner is running, some products will occasionally produce "Hua Hua" sound, is it normal?
Why can't the air conditioner start immediately after it's shut down?
Is the power line design of indoor air conditioner too short？
How often does the air conditioner need fluorine?
Why does the whole machine have no reaction?
If the indoor temperature can't be lowered, is there a fault with the air conditioner?
What kind of "noise" is normal when the air conditioner works?
Channel Scan
Why doesn't the outdoor unit drip water when air conditioning heating?
When the air conditioner is heating, why does the air outlet of the indoor unit smell plastic?
In heating mode, why is there no wind when it is just started?
Program Preview/Program Info/TV Guide
Channel edit/skip/delect
Other Channel/Tuning inquiry/issue
Accessories Purchasing
Remote Issues - Faulty Operation
AV Receivers
Streaming Box
Mobile Devices (Smartphone/Tablet)
Game Console (Xbox, PlayStation, Nintendo, etc)
Other External Device
Sound Bar
With A Network Connection
DVD Player/BluRay Player/DVR/VCR
External Antenna/Cable TV
USB Media Player/USB Flash/Portable External Drive
Headset/Headphones
Cable Box / Satellite TV
Remote Codes
Wireless Network/Hotspot/WiFi
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Unable to Login
Changing Channels
Adjusting Clicking Sound
Closed Captions Enable/Disable
Faulty initial setup
Computer
Account Creation
Closed Captions settings (Mode, Language, Style)
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