What should I do if the Robot Vacuum Cleaner returns to the charging dock, but it cannot be charged?

It might be caused due to poor contact between the charging dock and the Robot Vacuum Cleaner.


We recommend the following:


Step 1: Turn off the charging dock and the Robot Vacuum Cleaner.

Step 2: Please use a dry cloth to clean the charging base shrapnel and the main unit charging shrapnel.

Step 3: Please verify if the Robot Vacuum Cleaner can charge normally.