FAQ

Filters

Where is the serial number located on my product?

Where can I purchase a new TCL remote control?

Which universal remote controls are compatible with TCL TVs?

What is the password for resetting a TV locked in parent mode?

How do you connect wireless headphones without switching off the TV’s sound?

May I connect an external hard drive to my TV?

Video tutorials

Find all of our tutorials on our Youtube Channel

Download

Need more help?

We're here for you, whether you are experiencing any issues or need product assistance.