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FAQ
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Bluetooth paired connection cannot be completed
# Equipment use
Bluetooth connection plays normally, sometimes with broken sound
# Equipment use
Short Bluetooth connection distance
# Equipment use
Does the sound bar support ATMOS or DTS:X or Object-based sound?
# Equipment use
Volume of Bluetooth playback is low
# Equipment use
Can I connect subwoofer to my stand alone TCL Sound Bar
# Equipment use
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Kenya
Customer Service Hotline: +254709698888
Monday to Friday 09:00~17:30
Saturday 09:00~14:00
Somalia
Working time 9am -12pm.
Support Language: English
For any service enquiries, you can contact us at Warsamme114@gmail.com
Tanzania
Customer Service Hotline
+255 738471661
Monday~Saturday 08:00~18:00
Service Center Address: Kortan Services, 12GF, Nasra Tower, Swahili/Makamba Junction Kariakoo P.O.Box 2869, Dar Es salaam
Support Language: English
For any service enquiries, you can contact us at info@kortan.co.tz
