FAQ

What is an air-to-water heat pump?

The air-to-water heat pump is like a super-efficient heater that works kind of like a refrigerator but in reverse. It captures free energy from the air outside to heat your home, making it a greener replacement for the fossil fuel-powered heating systems that most people in the EU currently use to heat their homes.

An air-to-water heat pump is considered energy-efficient as it can provide more heat energy than the electrical energy it consumes. This makes them a highly efficient, renewable, and sustainable way of heating, cooling, and providing domestic hot water.

How does an air to water heat pump work?

① Evaporation: The evaporator is the place where refrigerant and outdoor air exchange heat, turning the refrigerant from liquid to gas as it absorbs heat from the air.

② Compression: After evaporation, the refrigerant enters the compressor, which compresses it into a hot, high-pressure gas for the condenser.

③ Condensation: The condenser is the place where the refrigerant and water exchange heat, turning the refrigerant from gas into liquid as it releases heat to the water.

④ Expansion: After condensation, the liquid refrigerant flows through an expansion valve, reducing pressure and turning it back into vapor, and then goes into the evaporator for the next cycle.

Will a heat pump save money?

Yes! For every unit of electricity the heat pump uses, it can generate up to 4-5 even more units of heat. That's like getting a free heater that's 4-5 times more powerful than the energy you put in! Compared to traditional heat sources such as electric radiators, boilers, etc., heat pumps can use less energy to achieve the same heating results, helping you save money.

Can heat pumps work in cold weather?

Yes! TCL heat pump, selected high-quality components, integrated with excellent design concepts, have been rigorously verified to ensure that even in extremely cold environments as low as -25°C, a heat pump can continue to provide a steady supply of warmth for your home.

No, heat pumps are mostly designed for noise reduction. Incorporating advanced technologies in acoustics, vibration, and biomimicry, the sound level of TCL heat pumps is only 35dB(A) at 3m, bringing a quiet and comfortable living experience to you and your neighbors.

Will a heat pump save money?

Yes! For every unit of electricity heat pump uses, it can generate up to 4-5 even more units of heat. That's like getting a free heater that's 4-5 times more powerful than the energy you put in! Compared to traditional heat sources, such as electric radiators, boilers etc., heat pumps can use less energy to achieve the same heating results, helping you save money.

Can heat pumps work in cold weather?

Yes! TCL heat pumps, selected high-quality components, integrated with excellent design concepts, have been rigorously verified to ensure that even in extremely cold environments as low as -25°C, heat pump can continue to provide a steady supply of warmth for your home.

Are heat pumps noisy?

No, heat pumps are mostly designed with noise reduction. Incorporating advanced technologies in acoustics, vibration, and biomimicry, the sound level of TCL heat pumps are only 35dB(A) at 3m, bringing a quiet and comfortable living experience to you and your neighbors.