EU DATA ACT User Information on Washing Machine

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

1. Product Identification

This section describes the basic information of the product.

Product type	Washing Machine
Model number	TWF90-14P682BLB8e-EU (FP0954WA0 /FP0954SA0), TWF110-14P682BLB8e-EU (FP1154WA0/FP1154SA0), TWF100-14P682BLB8e-EU (FP1054WA0/FP1054SA0), TWF80-14S360BB5e-EU (FF0844WA0/FF0844SA0), TWF90-14S360BB5e-EU (FF0944WA0/FF0944SA0), TWF100-14S360BB5e-EU (FF1044WA0/FF1044SA0), TWF110-14S360BB5e-EU (FF1144WA0/FF1144SA0), TWF120-14S360BB5e-EU (FF1244WA0/FF1244SA0), TWF100-12S360DB5e-EU (FP1042WA0/FP1042SA0), THP80-P682LB8-EU (DP0854WE0 /DP0854SE0), THP90-P682BLB8-EU (DP0954WB0/DP0954SB0), DH80S3-BW-EUB5 (DF0844WC0 /DF0844SC0), DH90S3-BW-EUB5 (DF0944WC0 /DF0944SC0)
Related service name	TCL Home APP
Description of the service	Device control and sharing

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features.

Types of data generated	Data format	Estimated volume	Frequency of generation and collection	Data storage	Data retention period	Nature of data	How can the user access such data
Operating Parameters Of The Power-Off Memory Setting, Function Modes, Number Of Operating Cycles	CSV	100	When a power failure occurs or when users operate the equipment	On the device	Duration of the contractual relationship or as necessary for legitimate purposes	Washing Machine Operating Data	Users can access such data by using the Contact Form; Users can access certain type of data on the related APP; Users can access certain type of data using the device panel by following the instruction manual
Network Configuration Information, Device Parameters, Upgrade Information, Cloud Connectivity Information	CSV	200	When users operate the equipment	On the device and on the cloud server	Duration of the contractual relationship or as necessary for legitimate purposes	Data generated through network configuration and operation of devices	Users can access such data by using the Contact Form
Network Identity Information, Personal Device Information, Personal Internet Usage Information	CSV	500	When users use the related APP	On the cloud server	Duration of the contractual relationship or as necessary for legitimate purposes	Data generated through functions of the related APP	Users can access such data by using the Contact Form; Users can access certain type of data by using the related APP
Network Identity Information, Personal Device Information	CSV	100	When users use a third-party voice assistant	On the cloud server	Duration of the contractual relationship or as necessary for legitimate purposes	Data generated through functions of the third-party voice assistant	Users can access such data by using the Contact Form

3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use.

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access	Purpose of processing	Third-Party sharing	Purpose of data sharing to third-party
TCL Home Appliances (Hefei) Co., Ltd. at No.10 Yunhu Road, Economic Development Zone, Hefei, 230601 Anhui China	Necessary for functions, after-sales maintenance, product improvement	Amazon Alexa, Google Assistant	Using third-party voice assistants to control the devices

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data.

You can submit data access requests and share data with third parties by using below contact:

Data Act Contact Form on TCL's Official Websites >>

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information.

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

5. Contact information

Manufacturers

TCL Home Appliances (Hefei) Co., Ltd.
No.10 Yunhu Road, Economic Development Zone, Hefei, 230601 Anhui, China