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EU DATA ACT User Information on Watch

 

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

 

1. Product Identification

This section describes the basic information of the product.

Product type Watch
Model number MT40X, MT42X, MT46X, MT48X/MT48EX
Related service name
TCL Connect APP
Description of the service
Remote management of the watch and its relevant functions, including Messages, Reminders, Account Management, etc.

 

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features.

Types of data generated Data format Estimated volume Frequency of generation and collection Data storage Data retention period Nature of data How can the user access such data
Account Information Numerical value and string value Depends on the use case Depends on the use case On the cloud server Deleted when users delete the account

Data generated through the registration of user accounts

Users can access such data by using the related APP and the Contact Form

Personal Device Information Numerical value and string value Depends on the use case Depends on the use case On the cloud server Deleted when users delete it Data generated through the purchase and connection of devices Users can access such data by using the Contact Form and the device
Account Information, Chat Information Numerical value and string value Depends on the use case Depends on the use case On the cloud server 14 days

Data generated through the chat function of the device

Users can access such data by using the Contact Form;

Users can access chat information by using the related APP

Account Information, Location Information Numerical value and string value Depends on the use case Depends on the use case On the cloud server 14 days

Data generated through the location function of the device

Users can access such data by using the Contact Form;

Users can access chat information by using the related APP

Personal Device Information, Location Information
Numerical value and string value
Depends on the use case
Depends on the use case
On the cloud server
Deleted when users delete it

Data generated through the location function of the device

Users can access such data by using the Contact Form;

Users can access location information by using the related APP

Account Information, Pedometer Information
Numerical value and string value
Depends on the use case
Every day
On the cloud server
14 days

Data generated through the pedometer function of the device

Users can access such data by using the Contact Form;

Users can access Pedometer information by using the related APP

Account Information, Audio And Video Information
Numerical value and string value
N/A
Depends on the use case
N/A
N/A

Data generated through the video and audio functions of the device

N/A

Contact Information
Numerical value and string value
Depends on the use case
Depends on the use case
On the cloud server
Deleted when users delete it

Data generated through the contacts function of the device

Users can access such data by using the related APP and the Contact Form

 

3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use. 

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access Purpose of processing Third-Party sharing Purpose of data sharing to third-party

TCL Communication Ltd. at 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

Necessary for functions, after-sales maintenance, product improvement, commercialization, etc. Juphoon System Software Co., Ltd. Necessary for video call function

 

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

You can submit data access requests and share data with third parties by using below contact: 

 Data Act Contact Form on TCL's Official Websites >>

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

 

5. Contact information

Manufacturers

TCL Communication Ltd.
5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

 

 
EU DATA ACT User Information on Watch

 

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

 

1. Product Identification

This section describes the basic information of the product.

Product type Watch
Model number MT40X, MT42X, MT46X, MT48X/MT48EX
Related service name
TCL Connect APP
Description of the service
Remote management of the watch and its relevant functions, including Messages, Reminders, Account Management, etc.

 

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features.

Types of data generated Data format Estimated volume Frequency of generation and collection
Account Information Numerical value and string value Depends on the use case Depends on the use case
Personal Device Information Numerical value and string value Depends on the use case Depends on the use case
Account Information, Chat Information Numerical value and string value Depends on the use case Depends on the use case
Account Information, Location Information Numerical value and string value Depends on the use case Depends on the use case
Personal Device Information, Location Information
Numerical value and string value
Depends on the use case
Depends on the use case
Account Information, Pedometer Information
Numerical value and string value
Depends on the use case
Every day
Account Information, Audio And Video Information
Numerical value and string value
N/A
Depends on the use case
Contact Information
Numerical value and string value
Depends on the use case
Depends on the use case

 

Data storage Data retention period Nature of data How can the user access such data
On the cloud server Deleted when users delete the account

Data generated through the registration of user accounts

Users can access such data by using the related APP and the Contact Form

On the cloud server Deleted when users delete it Data generated through the purchase and connection of devices Users can access such data by using the Contact Form and the device
On the cloud server 14 days

Data generated through the chat function of the device

Users can access such data by using the Contact Form;

Users can access chat information by using the related APP

On the cloud server 14 days

Data generated through the location function of the device

Users can access such data by using the Contact Form;

Users can access chat information by using the related APP

On the cloud server
Deleted when users delete it

Data generated through the location function of the device

Users can access such data by using the Contact Form;

Users can access location information by using the related APP

On the cloud server
14 days

Data generated through the pedometer function of the device

Users can access such data by using the Contact Form;

Users can access Pedometer information by using the related APP

N/A
N/A

Data generated through the video and audio functions of the device

N/A

On the cloud server
Deleted when users delete it

Data generated through the contacts function of the device

Users can access such data by using the related APP and the Contact Form

 
3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use. 

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access Purpose of processing Third-Party sharing Purpose of data sharing to third-party

TCL Communication Ltd. at 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

Necessary for functions, after-sales maintenance, product improvement, commercialization, etc. Juphoon System Software Co., Ltd. Necessary for video call function

 

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

You can submit data access requests and share data with third parties by using below contact: 

Data Act Contact Form on TCL's Official Websites >>

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

 

5. Contact information
Manufacturers

TCL Communication Ltd.
5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong