Country
FAQ
Filters
What can I do if the TV has a horizontal line?
# Video Issues,Panel/Display
What can I do if the TV has a light leakage?
# Panel/Display
What can I do if the TV has cross lines issue?
# Panel/Display
What can I do if the TV has no power at all?
# Power Issues
What can I do if the TV cannot start up successfully from the standby status?
# Power Issues
What can I do if the TV keeps restart/power on and off always?
# Power Issues
How to reset the TV to the factory default settings?
# Operating System
TV displays a black screen and the standby LED lights up.
# Power Issues
TV displays a black screen and the standby LED lights off.
# Power Issues
Unable to identify upgrade file with USB upgrade software
# Network Issues
TV cycle power on and off after USB upgrading
# Network Issues
TV cannot be turned on after network upgrade
# Network Issues
No network upgrade prompt
# Network Issues
Network upgrade failed
# Network Issues
Incomplete Network Upgrade
# Network Issues
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Jamaica
Unicomer Barbados Service Deparment
Contact Number： 1-876-926-219 ext 2150
Email Address： althea_wong@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Barbados
Unicomer Barbados Service Deparment
Contact Number： 431-6850 Ext:4329,836-3787
Email Address： tameka_hoyte@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Curaso
OMNI(CURACAO)
Contact Number： (+599)9 461 6600 ext.205.9 670 4988
Email Address： sean.campbell@omni.cw
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Aruba
AMC Unicon N V
Contact Number： 521-1118,521-1109
Email Address： ronaldintveld@unicon.aw
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Saint Lucia
Unicomer St Lucia Service Department
Contact Number： 457-8100 Ext 2025,285-5696
Email Address： stephanie_hare@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Trinidad and Tobago
Unicomer Trinidad Service Department
Contact Number：642-1235 Ext 6514\480-2834
Email Address： niguel_leeyaw@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Belize
Unicomer Belize Service Department
Contact Number：221-5513,610-2234
Email Address： alisha_esquilianno@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Guyana
Unicomer Guyana Service Department
Contact Number： 225-5886 Ext:2278,648-3348
Email Address： kevin_mckenzle@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Antigua
Courts Antigua Service Department
Contact Number： 484 1640 Ext:2035/484 1642,720 3306
Email Address： sandie_philip@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Grenada
Uicomer Grenada Service Department
Contact Number： 473-435-2958 Ext 4311,405-2272
Email Address： crispin_andrews@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
St. Kitts
Uicomer St Kitts/Nevis Service Department
Contact Number： 466-1640 Ext 2120,662-5590
Email Address： david_jeetlall@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
Saint Vincent
Uicomer St Vincent Service Department
Contact Number：456-1325 ext 4142,494-2072
Email Address： garvin_bailey@unicomer.com
Support Language： English
Service Time： Monday – Friday: 9: 00 a.m to 6: 00 p.m
