What can I do if the video keeps flickering?
If the video keeps flickering, please follow the below methods to do the troubleshooting:
- Make sure the TV works with only one video source. For example, if you use the HDMI and the USB media together, please remove one of the video sources.
- Plug the TV into the socket only, and unplug other electric appliances from the socket.
- Try to power cycle the TV. You could unplug the power cord from the socket and plug it back in.
- Try to restore the TV back to the factory settings: press the Home
button on the TV remote. Then select Settings-->Device Preferences-->Factory Reset.
- If the TV has internet access, please check if there is a new version of software updated online or not.
Press the Home
button on the TV remote. Then select Settings-->Device Preferences-->About-->System update-->Network Update:
If the issue cannot be resolved, the issue may be caused by the panel. Please feel free to call the TCL hotline for further help.
