Country
FAQ
Filters
What can I do if the TV has a horizontal line?
# Video Issues,Panel/Display
What can I do if the TV has a light leakage?
# Panel/Display
What can I do if the TV has cross lines issue?
# Panel/Display
What can I do if the TV has no power at all?
# Power Issues
What can I do if the TV cannot start up successfully from the standby status?
# Power Issues
What can I do if the TV keeps restart/power on and off always?
# Power Issues
How to reset the TV to the factory default settings?
# Operating System
TV displays a black screen and the standby LED lights up.
# Power Issues
TV displays a black screen and the standby LED lights off.
# Power Issues
Unable to identify upgrade file with USB upgrade software
# Network Issues
TV cycle power on and off after USB upgrading
# Network Issues
TV cannot be turned on after network upgrade
# Network Issues
No network upgrade prompt
# Network Issues
Network upgrade failed
# Network Issues
Incomplete Network Upgrade
# Network Issues
Download
Need more help?
We're here for you, whether you are experiencing any issues or need product assistance.
Morocco
Customer Service Hotline
Monday - Friday: 9:00am to 5:00pm
Support Language: English
For any service enquiries, you can contact us at Sav@electronia.ma
Egypt
Customer Service Hotline
Monday – Friday: 8:30am to 7:30pm
Saturday – Sunday: 10:00am to 7:00pm
Support Language: English
For any service enquiries, you can contact us at 19012
Tunisia
Customer Service Hotline
Monday - friday: 8:00am to 4:15pm
Support Language: English
For any service enquiries, you can contact us at samir.ammar@elathir.com
Bisma Distribution
Zone Industrielle M.I.N El Bouni, ANNABA, Algérie., Annaba, Algeria
contact@bisma-distribution.com
Phone numbers : 0560 928 161 / 0770 246 040 / 0657 532 579 / 038 888 230
From Sunday to Thursday 9:00am - 5:00pm
