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Remote Issues - Volume/Mute Control
# Accessories
Remote Issues - TV Sensor
# Accessories
Remote Issues - Poor Sensitivity
# Accessories
Remote Issues - No Operation
# Accessories
Remote Issues - Faulty Operation
# Accessories
Accessories Purchasing
# Accessories
Other Channel/Tuning inquiry/issue
# Accessories
Channel edit/skip/delect
# Setup & Configuration
Program Preview/Program Info/TV Guide
# Setup & Configuration
Channel Scan
# Setup & Configuration
Other External Device
# Setup & Configuration
USB Media Player/USB Flash/Portable External Drive
# Setup & Configuration
Streaming Box
# Setup & Configuration
AV Receivers
# Setup & Configuration
Sound Bar
# Setup & Configuration
Mobile Devices (Smartphone/Tablet)
# Setup & Configuration
Headset/Headphones
# Setup & Configuration
Game Console (Xbox, PlayStation, Nintendo, etc)
# Setup & Configuration
DVD Player/BluRay Player/DVR/VCR
# Setup & Configuration
With A Network Connection
# Setup & Configuration
Computer
# Setup & Configuration
Cable Box / Satellite TV
# Setup & Configuration
Faulty initial setup
# Setup & Configuration
Wireless Network/Hotspot/WiFi
# Setup & Configuration
Wired Network
# Setup & Configuration
Remote Codes
# Setup & Configuration
Changing Channels
# Setup & Configuration
Account Creation
# Setup & Configuration
Closed Captions Enable/Disable
# Setup & Configuration
Closed Captions settings (Mode, Language, Style)
# Setup & Configuration
Keyboard
# Setup & Configuration
Parental Controls
# Setup & Configuration
Sleep timer
# Setup & Configuration
Themes/Screensaver
# Setup & Configuration
Status Light (Standby LED)
# Setup & Configuration
Privacy Settings
# Setup & Configuration
Preset Default Input
# Setup & Configuration
Picture Settings/Picture Size/Aspect Ratio
# Setup & Configuration
Language
# Setup & Configuration
Home Screen Customization
# Setup & Configuration
Date/ Time
# Setup & Configuration
Audio/Sound Settings
# Setup & Configuration
Accessibility
# Setup & Configuration
Date and Time automatically changed ?
# Others
4k USB content audio is not coming ?
# Others
AV PAL is led problem or not ?
# Others
Why AV PAL is coming in led ?
# Others
Led is vibrating?
# Others
Difference between smart tv and android tv?
# Others
Does this TV set has Digital Audio Output ?
# Network Issues
Does this TV set has Optical Output ?
# Network Issues
Can we install PS4, PS3 In this Led TV?
# Network Issues
Can we install gaming device like play station in led ?
# Network Issues
How we will cast laptop to led ?
# Network Issues
How we will connect DVR device to led?
# Network Issues
How we will install CCTV CAMERA in led ?
# Network Issues
What is the use of hdmi ?
# Network Issues
What is the purpose of USB PORT ?
# Network Issues
Which hdmi version cable is supporting in tcl model ?
# Network Issues
Unable to connect to specific frequency (5G)
# Network Issues
Unable to connect to specific frequency (2.4G)
# Network Issues
Unable to Connect to Mobile Hotspot
# Network Issues
Server Cannot Be Reached/No Internet Connection
# Network Issues
Intermittent Wireless Connection
# Network Issues
Can't find the specific WiFi network
# Network Issues
NO WiFi Network Detected
# Network Issues
Speed Connection/Bandwidth
# Network Issues
WiFi switch can't be turned on
# Network Issues
Can't Join A WiFi Network
# Network Issues
Others Apps
# APPs
Streaming Channel from Mobile Devices (Smartphone/Tablet)
# APPs
Netflix Network Bandwidth/Speed Requirements/Recommendations
# APPs
Youtube response is very slow
# APPs
Youtube Not Loading
# APPs
Youtube Account Management/Login Errors/Exit Automatically
# APPs
How to update app
# APPs
Software Version
# Operating System
System unresponsive
# Operating System
System response is slow
# Operating System
Software
# Operating System
Does dolby vision is supporting in TCL TV ?
# Audio Issues
Does This TV have Auto Volume Control ?
# Audio Issues
What Audio coding can support ?
# Audio Issues
What Audio format I can play with USB ?
# Audio Issues
Distorted Sound is coming from The Led Tv ?
# Audio Issues
We are getting low sound from soundbar ?
# Audio Issues
Buzzing/Clicking/Knocking/Popping Sound
# Audio Issues
Intermittent No Sound/Audio Drops Out
# Audio Issues
Distorted
# Audio Issues
Crosstalk
# Audio Issues
Audio Delay/Lip-sync Problem
# Audio Issues
No Sound from the TV
# Audio Issues
ONE Side NO Sound
# Audio Issues
USB IN
# Audio Issues
SPDIF Audio OUT
# Audio Issues
Multiple Inputs/Outputs
# Audio Issues
Headphone OUT
# Audio Issues
Black Screen (NO Audio But Has Backlight)
# Video Issues
HDMI/ARC OUT
# Audio Issues
HDMI IN
# Audio Issues
AV/PC/CMPT Audio IN
# Audio Issues
ANT/CABLE RF/Coax IN
# Audio Issues
Cross Lines
# Panel/Display
Light Leakage
# Panel/Display
Horizontal Bars
# Panel/Display
Intermittent Black screen
# Panel/Display
Dead Pixel/Dark pixel
# Panel/Display
No picture from all sources
# Panel/Display
Picture Too Bright/Dark
# Panel/Display
Crack Screen
# Panel/Display
Horizontal/Vertical/Cross Lines/Bars
# Panel/Display
Faulty Screen Mirroring
# Video Issues
Fuzzy video
# Video Issues
Snowy picture
# Video Issues
Noisy vedio
# Video Issues
Dirty screen effect
# Video Issues
Bright line on top
# Video Issues
TV Stuck in Splash Screen/Picture Frozen
# Video Issues
Flickering Picture
# Video Issues
Abnormal color
# Video Issues
Color issue with Source
# Video Issues
Color issue with Video
# Video Issues
Black Screen (Has Audio But NO Backlight)
# Video Issues
Black Screen (Has Audio Has Backlight)
# Video Issues
Black Screen (NO Audio AND Backlight)
# Video Issues
No video upon turning on the TV
# Video Issues
External Antenna/Cable TV
# Setup & Configuration
Adjusting Clicking Sound
# Setup & Configuration
Unable to Login
# Setup & Configuration
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Hotline
0800-00099
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Support Language: English & Urdu
For any service enquiries , you can contact us: customercarepak@tcl.com.
