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South Africa

Monday - Friday: 08:00-17:00

Saturday: 09:00-14:00

Support Language: English

Phone: 0800 172 929

Email：service.za@tcl.com

Mauritius

Monday – Friday: 8:30am-7:30pm

Saturday – Sunday: 10:00am-7:00pm

Support Language: English

Email : roshnee.damree@lewarehouse.mu

Mozambique

IS TECHNOLOGY LDA.

LOJA LG -BAIA MALL (LG) - MAPUTO

Phone:. +258 85 234 34 34/84 92 92 92 1

Email : lgbaia@istechnology.co.mz

IS TECHNOLOGY LDA.

LOJA LG - NOVARE MATOLA MALL : MATOLA

Phone: +258 84 43 67 450

Email:lgmatola@istechnology.co.mz

Madagascar

Monday – Friday : 08:00–16:30

Saturday : 08:00–16:00

Sunday / Public holidays : Closed

Support Language: English

Email: sav@uditec.mu

Phone：+261 20 22 234 10 (Landline)； +261 34 11 153 92 (Mobile)

Namibia

Monday – Friday: 8:30am-7:30pm

Saturday – Sunday: 10am-7pm

Support Language: English

Phone: +26461244395

Email：info@pentechsupport.com

Zimbabwe

183 Loreley Crescent,Msasa，Harare

www.wrsswitchgear.co.zw

Email：service@tclzimbabwe.co.zw

Botswana

Monday – Friday: 08:00 – 16:30

Support Language: English

Phone: (+267) 77055187

Email: admin@carmel.co.bw

C835 TCL Mini LED TV

FAQ

What can I do if the TV remote does not work properly?

Where can I purchase the accessories?

How can I get the Program Preview of the channels?

How to scan the channel for my TV?

Can I play the video from the USB drive on the TV?

Can I use the streaming box with the TCL TV together?

How can I use the AV receivers with the TCL TV together?

How can I connect the sound bar to the TV?

What can I do if the headset/headphone does not work properly with the TCL TV?

Can I connect the Game console, such as the XBOX and the PlayStation, to the TCL TV?

Can I connect the DVD Player/BluRay Player/DVR/VCR to the TCL TV?

How can I connect the computer/PC to the TCL TV?

How can I connect the Cable/Satellite box to the TCL TV?

What can I do if the initial setup of the TV is failed?

How can I check the network status and the network settings on the TCL TV?

How can I adjust the clicking sound of the menu on the TCL TV?

How to create Google account in TCL Android TV?

How can I set up the captions for the video?

How can I change the settings of the virtual keyboard on the TCL TV?

How can I set up Parental Control on the TCL TV?

How can I turn on the sleep timer of the TCL TV screen?

How can I set up the Screensaver on the TCL TV?

How can I change the status of the LED light on the TV?

Can I install the APP that did not downloaded from Google Play?

Can I clear my current channel list?

How can I set up the picture preference on the TCL TV?

How can I change the language of the TCL TV?

Can I customize the home screen of the TV?

How can I set up the Date & Time on the TCL TV?

How can I configure the Audio settings on the TCL TV?

How can I go to the Accessibility menu on the TV?

What can I do if the Date and Time changed automatically on the TV?

What can I do if the 4K video has no audio when I play the video from the USB drive?

What can I do if the TV cannot play the AV PAL video?

What can I do if the panel screen is vibrating?

What is the difference between the smart TV and the Android TV?

Does the TV have a Digital Audio input port?

Does the TV have an Optical input port?

Can I connect PS4 or Switch to the TV?

How can I cast/mirror the screen of the laptop to the TV?

How can I connect the CCTV/DVR/NVR system to the TV?

What is the purpose of the HDMI ports on the TV?

What is the purpose of the USB port on the TV?

Does the TCL TV support the HDMI 2.1?

What can I do if the TV cannot connect to the 5GHz band wifi network successfully?

What can I do if the TV cannot connect to the 2.4GHz band wifi network?

What can I do if the TV cannot connect to the mobile hotspot successfully?

What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

What can I do if the wifi network is unstable on the TV?

What can I do if the TV cannot detect my wifi network?

What can I do if there is no wifi network detected on the TV?

What can I do if the wifi network is very slow on the TV?

What can I do if the TV cannot turn on the wifi button?

What can I do if the TV cannot connect to a wifi network successfully?

Can I download and install Skype on the TV?

Can I stream channel from my mobile devices to the TCL TV?

How many bandwidths does TV require that Netflix could play videos fluently?

What can I do if the TV cannot load YouTube successfully?

What can I do if I have an issue to login YouTube account on the TV?

How to update the application on the TV?

How to check the software version of your TV?

What can I do if the TV has no response after powering on?

What can I do if the TV's application works slowly?

How can I update the software of the TV?

Does TCL TV support the Dolby Vision?

Does TCL TV support the Auto Volume Control function?

What format can I play the audio on the TV through the USB drive?

What can I do if the volume is very low from the soundbar?

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

What can I do if the audio is intermittent when playing the video?

What can I do if the video is distorted on the TV?

What can I do if the TV has a crosstalk issue?

What can I do if the video and audio are not synchronized on the TV?

What can I do if there is no sound from the TV?

What can I do if the TV only has sound from one side?

What can I do if the audio/video cannot play properly on the TV via the USB drive?

What can I do if the audio is abnormal when using the SPDIF Audio OUT port?

What can I do if the audio is abnormal when using the Multiple Inputs/Outputs port?