How do I unpair my watch from my phone?

  1. Open the TCL Connect App and select the watch you want to unpair.

  2. Navigate to the Location page.

  3. Tap More to select Unpair The watch to complete the process.

Note:

  • Once unpaired, you will no longer be able to manage your watch using the TCL Connect App.

  • Unbinding by an administrator removes all non-administrator users simultaneously; in contrast, unbinding by a family member only removes that individual, and the device remains connected to the administrator.

If you have trouble unpairing the watch:

  • Open the TCL Connect app. Go to Hotline to find the hotline information for your region. You can call the hotline for support.