How can I get help in case I have difficulty in using the watch?

We offer you two options if you need help:

Option 1Hotline support:

  • Open the TCL Connect app. Go to Contact Us > Hotline to find the hotline information for your region. You can call the hotline for support.

Option 2Feedback submission:

  • Open the TCL Connect app, go to Contact Us > Feedback to submit your feedback. Customer service will address your concerns.