TCL 4K QLED TV with Google TV and Game Master 3.0

FAQ

Filters

What can I do if the TV has a horizontal line?

# Video Issues,Panel/Display

What can I do if the TV has a light leakage?

# Panel/Display

What can I do if the TV has cross lines issue?

# Panel/Display

What can I do if the TV has no power at all?

What can I do if the TV cannot start up successfully from the standby status?

What can I do if the TV keeps restart/power on and off always?

How to reset the TV to the factory default settings?

# Operating System

TV displays a black screen and the standby LED lights up.

TV displays a black screen and the standby LED lights off.

Unable to identify upgrade file with USB upgrade software

# Network Issues

TV cycle power on and off after USB upgrading

# Network Issues

TV cannot be turned on after network upgrade

# Network Issues

No network upgrade prompt

# Network Issues

Network upgrade failed

# Network Issues

Incomplete Network Upgrade

# Network Issues

TCL TV Turkiye

Hotline

0850 209 98 25 (0850 2099 TCL)

Weekdays: 9.00am – 8.00pm *Live Support

Weekend: 10.00am – 8:00pm *Live Support

(Automatic Registration System as of 20.00)

Email

For any service enquiries , you can contact us.