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What to do if Wi-Fi connection has a weak signal or slow internet speed?

  1. Remove metal or thick protective cases — metal blocks Wi-Fi signals and reduces strength;

  2. Move your tablet closer to the router, and avoid interference (e.g., microwaves, cordless phones, other Wi-Fi routers);

  1. Switch Wi-Fi frequency bands: If your router supports both 2.4GHz and 5GHz, use 5GHz for faster speed/lower latency (short distance) or 2.4GHz for longer range (weaker signal but more stable);

  1. Close bandwidth-heavy apps (e.g., video streaming, large downloads) on other devices connected to the same router;

  1. Update your tablet to the latest version: Go to Settings > System > System update > Check for updates;

  1. Restart your tablet and router.