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Tablet not charging/Slow charging?

  1. Check if the charger and cable are damaged. Use the original cable, and a compatible charger that supports 33W PPS.

  2. Check if the tablet’s charging port is contaminated, clean dust and debris from the port with a soft brush.

  3. Ensure the charging adapter is connected to a stable power source.

  4. Avoid charging in extreme temperatures (overheating or overcooling).