FAQ

Filters

How to perform the software update? Via internet — if applicable.

How to check the current installed software version?

How can I change the name of my soundbar in the Google Home app for easier identification?

How to connect the sound bar to internet?— if applicable.

How to perform the factory reset?

Download

Save time and enjoy the following online services. <br> *TCL will process your personal data in accordance with our Privacy Policy.

Request service

Check repair status

Service requests submitted by phone or email. For online submissions: Sign In or Create Your TCL Account*

We're here for you, whether you are experiencing any issues or need product assistance.

Call

Our Support team is just a call away.

National telephone rates apply.

We are closed during National Bank holidays.

09:00h to 18:00h (Mon-Fri)

01 571 2605