What can I do if the TV has a dirty screen effect issue?

If the TV has a dirty screen effect issue, please follow the below methods to do the troubleshooting:

  1. Check whether the dirty item is on the surface of the TV.
  2. If the dirty item is on the surface, please try to use a soft cloth to wipe it.

If the dirty item is in the panel, please feel free to call the TCL hotline for further help.