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FAQ
Filters
What can I do if the TV keeps restart/power on and off always?
# Power Issues
What can I do if the TV cannot start up successfully from the standby status?
# Power Issues
What can I do if the TV screen is black and no audio but the backlight of the TV is on?
# Video Issues
How to reset the TV to the factory default settings?
# Operating System
What can I do if there is no video after turning on the TV?
# Video Issues
What can I do if the TV has no power at all?
# Power Issues
Need More Help?
TV Hotline
1577-7011
Monday - Friday: 9:00am - 5:00pm
TV Email
For any TV questions, you can send us an email
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