TERMS AND CONDITIONS
CASHBACK + 1 IN 20 WIN A REFUND (SPIN THE WHEEL)
TCL ELECTRONICS (UK) LIMITED

Participants agree to be bound by these Promotion Terms and Conditions. Any information or instructions published by the Promoter about the Promotion at https://tclpromotions.com/platform/1in20win form part of these Promotion Terms and Conditions.

The Promoter

1. The Promoter is TCL Electronics UK Limited, 2nd Floor, The Place, Bridge Ave, Maidenhead SL6 1AF – United Kingdom, England (the “Promoter”).

Purchase Period

2. The Promotion will commence for purchases at 00:01 (BST) on the 12th August 2026 and shall close at 23:59 (BST) on the 22nd September 2026 (the “Purchase Period”). 

Eligibility

3. To be eligible to participate in the Promotion you must be a lawful resident of the United Kingdom (including Channel Islands or Isle of Man) only (“Territory”) aged 18+ (“Individual Participant”) or a company registered or with an address in  the Territory (“Company Participant”) with a valid bank account in GBP in your individual name or company name. For the avoidance of doubt, within these Promotion Terms and Conditions (“Promotion Terms”) the term ‘Participant’ shall be taken to refer to both Individual Participants and Company Participants (and the applicable plural) unless stated otherwise. 

4. This Promotion is only available to end users (e.g. not to any reseller or business) and is not available in conjunction with any other offer. Retailers, distributors, resellers and any person who purchases a Promotion Product (defined below) for resale or otherwise not as the user of the Promotion Product, may not participate in this Promotion and are specifically excluded as Participants.

5. Employees or agents of the Promoter that are involved in the operation of this Promotion or anyone professionally connected to this Promotion are not eligible to enter. Sales staff at the Participating Retailers are eligible to participate so long as they have not received a staff discount on the Promotion Product. Rewards shall be paid by way of bank transfer and Participants must have a valid GBP bank account in their individual or company name in order to receive the Reward. 

6. Participants will not be eligible to claim the Reward if the Promotion Product has been used to claim cashback under any other promotion run by the Promoter.

Offer

7. Participants who purchase a new (i.e. not second-hand or refurbished) qualifying TCL TV and/or Soundbar and/or Gaming Monitor listed in Table 1 (the "Promotion Product") either in-store or online from a participating retailer listed in Table 2 below (each a "Participating Retailer") in the same transaction, during the Purchase Period, and who successfully register their purchase (the "Registration") during the Registration Period (defined below), will be eligible to claim a cashback reward, payable exclusively by bank transfer (the "Reward"). Participants who submit a completed Registration will also be able to Spin the Wheel for a 1 in 20 chance to win back the price of their product(s) purchased. 

8. Each qualifying purchase of a Promotion Product during the Purchase Period is eligible for a Reward: £100 for each qualifying TV, and £50 for each qualifying Soundbar or Gaming Monitor, which may be combined in any combination up to the maximum number of Promotion Products allowed under Condition 11 below. There is no restriction on the combination of eligible products that may be purchased in a single transaction or claimed together, provided the total number of Promotion Products does not exceed the maximum limits of 4 per Individual Participant / household and for Company Participants 10 per business as set out in Condition 11. Rewards for multiple Promotion Products purchased in the same transaction will be combined, up to the applicable maximum. For the avoidance of doubt, the following examples illustrate how Rewards are calculated for any combination of eligible products purchased in a single transaction, up to the stated Promotion Product limits:

a. £100 for the purchase of a qualifying TV;
b. £150 for the purchase of a qualifying TV together with either a qualifying Soundbar or a qualifying Gaming Monitor; or
c. £100 for the purchase of two qualifying Soundbars, or a qualifying Soundbar together with a qualifying Gaming Monitor or two qualifying Gaming Monitors; 
d. £200 for the purchase of a qualifying TV together with both a qualifying Soundbar and a qualifying Gaming Monitor; or 
e. £400 for the purchase of four TV’s in the same transaction.

9. In addition to the cashback Promotion, Participants who submit a valid Registration of their purchase in accordance with these Promotion Terms, within 30 to 60 days after the date of purchase (the “Registration Period”) will have the opportunity to play a "Spin the Wheel" game (the "Game") for a 1 in 20 chance of instantly winning a cashback refund equal to the full purchase price of their qualifying Promotion Product(s) (a "Win"), subject to verification and validation of their completed Claim. Participants whose Claims are successfully validated and who receive a Win shall be referred to as the "Winners".  Payment of all Rewards and Wins will be conditional on final Claim validation and verification of the Participant’s submitted GBP bank account details which exactly match the information in their Claim. 

10. Table 1 – Promotion Products and Rewards

Table 2 – Participating Retailers

11. Participants may claim a maximum of one (1) Reward per Promotion Product purchased. Eligibility is subject to the following purchase limitations: (a) Individual Participants may purchase up to a maximum of four (4) Promotion Products in total (irrespective of the number of bundled or single purchases included together or in separate Claims) per household and, in addition, a maximum of four (4) Z100-Metal-UK speakers per household; and (b) Company Participants may purchase up to a maximum of ten (10) Promotion Products per registered business. Spin the Wheel plays are allowed once per Registration/Claim submission and are subject to these limits. Only one (1) Win per Participant is permitted.

Claims

12. After purchasing one or more Promotion Products from a Participating Retailer during the Promotion Period, Participants must visit https://tclpromotions.com/platform/1in20win and submit a Registration within thirty (30) to sixty (60) days of purchase (“Registration Period”) by completing the Claim form with their name, contact information including telephone, email, bank account details in GBP matching the name of the individual or company (as applicable), upload proof of purchase and any other requested information, and submit it together with a scanned copy of their proof of purchase (a “Claim”).

13. Claims may only be submitted between thirty (30) and (60) days after the date of purchase (“Claim Period”), meaning the final claim date for purchases made on 22nd September 2026 is no later than 23:59 (BST) on 21st November 2026. Claims received outside the Claim Period will not be eligible. For the avoidance of doubt, the date of purchase counts as day one (1).

14. Participants will also be given the chance to play the Game after submitting their Registration where they will discover instantly if they have won a cashback refund of their purchase(s). Upon being notified by email after their Claim has been validated (“Claim Validation”) within five (5) working days of completed submission, Winners will be paid their Win, by bank transfer in GBP to the account nominated in the Claim form within forty-five (45) days of Claim Validation. For the avoidance of doubt, if a Participant wins a cashback refund of their purchase(s), the Participant will receive the Win only, and not,  in addition to it, the Reward that would otherwise have been payable in respect of the same Claim. 

15. If a notice of Claim Validation has not been received, it is the Participant’s responsibility to contact the Promoter’s customer service team by email at 1in20win@TCLpromotions.com or by phone on 0330 551 3802 within seven (7) days of a Claim being submitted. 

16. If the Claim is deemed to have not been submitted correctly, the Participant will be notified via email and SMS and offered the opportunity to provide the required information to validate their Claim within seven (7) days. If no response is received, then the Claim shall be marked as invalid and the Participant will no longer be eligible to receive any Reward or Win.

17. Claims that are incomplete or damaged will be deemed invalid. No responsibility is accepted by the Promoter for lost, delayed or damaged data which occurs during any communication or transmission of Claims.

18. The Promoter shall have the right, where necessary, to undertake all such action as is reasonable to protect itself against fraudulent or invalid Claims including, without limitation, to require further verification as to proof of purchase, as well as the identity, age and other relevant details of a Participant. In the event the information submitted is linked to fraudulent claims or abuse of terms and conditions on previous promotions, the Participant will be unable to participate in this Promotion and their Claim will be rejected. 

19. If a Participant returns or cancels the delivery of a Promotion Product before submitting a Claim, the Participant must not make a Claim. If a Participant returns or cancels the delivery of a Promotion Product after submitting a Claim, the Claim will be invalid and the Participant must cancel the Claim immediately by calling the contact number above. The Promoter reserves the right to check with the Participating Retailer whether a Promotion Product has been returned or the order cancelled and by submitting a Claim the Participant provides consent to the Promoter to do so.

20. A Claim must be made by the Participant, and must not be made through agents, third parties or in bulk.

Privacy and Data Protection

21. The Promoter will use personal information submitted by the Participant for the purposes of administering the Promotion and managing the Reward redemption process and Winner notification, including verifying eligibility and fulfilling Rewards and Wins. Such processing is carried out on the basis of the Promoter’s legitimate interests in operating and administering the Promotion. The Promoter may use any personal information submitted by the Participant to advise Participants of future promotions and to provide information about products of the Promoter or its associated companies that may be of interest. The Participant hereby consents to such personal information being used for this purpose and confirms their agreement with the Promoter's privacy policy available at:  https://www.tcl.com/uk/en/privacy-notice. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter’s privacy policy.

22. Personal information provided by Participants will only be used for the purposes set out in these Terms and Conditions. The Promoter may share such information with third party service providers and partners where necessary to administer the Promotion, validate Claims and fulfil Rewards. All such third parties are required to process personal data only on the Promoter’s instructions and in accordance with applicable data protection laws.

General

23. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter’s control.

24. The Promoter reserves the right, acting reasonably and in accordance with all relevant legislation and codes of practice, to vary the Terms and Conditions of the Promotion.

25. The Promoter will not be responsible or liable for: (a) any failure to receive submissions due to transmission failures and other conditions beyond its reasonable control; (b) any late, lost, misrouted, or damaged transmissions or claims; (c) any computer or communications related malfunctions or failures; (d) any disruptions, losses or damages caused by events beyond the control of the Promoter; or (e) any printing or typographical errors in any materials associated with the Promotion.

26. Participants will be solely responsible for any and all applicable taxes and any other relevant costs or expenses which are not stated in the Terms and Conditions as included in the relevant Reward.

27. By participating in this Promotion, you agree, to the maximum extent permitted by applicable laws, to release and hold the Promoter harmless from any and all liability whatsoever for any injuries, losses or damages of any kind arising from participation in or in connection with the Promotion, including without limitation, awarding, acceptance or receipt of the Reward. The above limitation of liability shall not apply to death or personal injury caused as a result of Promoter’s negligence.

28. The Promotion is governed by English law.