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Support Policy
We do our best to provide continuous software updates (including the latest security patches, security vulnerability fixes, and other security improvements) for our Smart TVs and Soundbars under the brands of TCL, iFFALCON, and Thomson.We guarantee that our products will support and receive software updates for at least three (3) years from the date of product launch. After this period, we will do our best to provide our Products with important or critical security updates.In any case, our customer services are always available to provide the support needed on our Products.
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