The failure could relate to the phone, the battery or the charger. Perform the following steps:
Make sure you are using dedicated battery and charger, which are compatible with your phone model.
Take out the battery and put it back, following the instructions in the user’s guide.
Charge the phone with the dedicated charger for several minutes and then check whether the phone can turn on. If you haven’t used your mobile phone for long time, the battery might be deeply discharged. It will take up to 30 minutes to activate the battery. In this case, wait at least for 30 minutes and check again.
If you have an extra-dedicated battery or charger compatible with your cell phone model, you can try using them.
If the previously described options do not help, you can contact our hotline or repair center to get more professional technical assistance.
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