If you encounter connection or pairing issues when using your earbuds, try restarting them by following these steps:
a) Put both earbuds in the charging case, and close the case.
b) Wait for more than 2 minutes.
c) Take your earbuds out of the case. The earbuds have been restarted.
Note: The pairing information is retained even if the earbuds are restarted. The earbuds will automatically connect to the last paired device if taken out of the case.
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