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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
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EU DATA ACT User Information on Monitor
This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features offered by our various product models and services, the data generated is highly dependent on the specific models and versions of our products and services and may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.
1. Product Identification
This section describes the basic information of the product.
| Product type | Model number |
| Monitor | R27U61, 27G74, R27Q61, 27G64, R25Q61-FHD, 25G64, R32U81, 32R84, R32Q71, 32G64, R24Q51, 24G54, R25Q51, 25G54, R25Q61-FHD-JN, R27U61-JN, R27Q62, 32R95-AE, 27R75-AE, R27U81, R27U81-A, R27U81-JN, R27U91, 27R83U, 27R94, R27Q71, R27Q71-JN, 27R73Q, 27R74, R34Q81, R34Q81-A, R34Q81-JN, 34R83Q, 34R84, 27G64-UK, 24G645, 25G64-UK, 24G54-UK, R27U91-JN, R34Q81-B, R27U91 Pro, R27U81 Pro, R57U91, 57R93U |
2. Information about Data
This section relates to the data that the product can generate through its integrated services and features.
| Types of data generated | Data format | Estimated volume | Frequency of generation and collection | Data storage | Data retention period | Nature of data | How can the user access such data |
| Screen Parameters adjustments | Numerical value | 1 piece | 1 time/s when users adjust the parameter | On the device | Deleted when users adjust the parameter | Brightness, |
Users can access, retrieve this type of data by opening OSD menu. |
| Screen Parameters adjustments | Numerical value | 1 piece | 1 time/s | On the device | Deleted when users adjust the parameter | BlightTime | Users can access, retrieve this type of data by opening Factory menu. |
| Screen Parameters adjustments | Numerical value | 1 piece | when users adjust the parameter | On the device | Deleted when users adjust the parameter | Resolution, |
Users can access, retrieve this type of data by opening Factory menu. |
| OLED Compensation | Numerical value | 1 piece | 1 time per hour or when the monitor finishes the compensation | On the device | Deleted when users adjust the parameter | OLED Last Compensation Done Time, |
Users can access, retrieve this type of data by opening Factory menu. |
3. Data Access and Sharing
The data generated by this product through its integrated services and features is neither accessed nor shared by TCL or any third parties for any purposes.
4. User Rights
This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.
EU Data Act may give you a number of legal rights in relation to the Connected Product and Related Service data. You can access the data generated by your product on your own by following the steps provided above.
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
5. Contact information
| Manufacturers | TCL Photoelectric Technology (Chengdu) Co., Ltd TCL King Electrical Appliances (Huizhou) Co., Ltd. |
EU DATA ACT User Information on Monitor
This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features offered by our various product models and services, the data generated is highly dependent on the specific models and versions of our products and services and may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.
1. Product Identification
This section describes the basic information of the product.
| Product type | Model number |
| Monitor | R27U61, 27G74, R27Q61, 27G64, R25Q61-FHD, 25G64, R32U81, 32R84, R32Q71, 32G64, R24Q51, 24G54, R25Q51, 25G54, R25Q61-FHD-JN, R27U61-JN, R27Q62, 32R95-AE, 27R75-AE, R27U81, R27U81-A, R27U81-JN, R27U91, 27R83U, 27R94, R27Q71, R27Q71-JN, 27R73Q, 27R74, R34Q81, R34Q81-A, R34Q81-JN, 34R83Q, 34R84, 27G64-UK, 24G645, 25G64-UK, 24G54-UK, R27U91-JN, R34Q81-B, R27U91 Pro, R27U81 Pro, R57U91, 57R93U |
2. Information about Data
This section relates to the data that the product can generate through its integrated services and features.
| Types of data generated | Data format | Estimated volume | Frequency of generation and collection |
| Screen Parameters adjustments | Numerical value | 1 piece | 1 time/s when users adjust the parameter |
| Screen Parameters adjustments | Numerical value | 1 piece | 1 time/s |
| Screen Parameters adjustments | Numerical value | 1 piece | when users adjust the parameter |
| OLED Compensation | Numerical value | 1 piece | 1 time per hour or when the monitor finishes the compensation |
| Data storage | Data retention period | Nature of data | How can the user access such data |
| On the device | Deleted when users adjust the parameter | Brightness, |
Users can access, retrieve this type of data by opening OSD menu. |
| On the device | Deleted when users adjust the parameter | BlightTime | Users can access, retrieve this type of data by opening Factory menu. |
| On the device | Deleted when users adjust the parameter | Resolution, |
Users can access, retrieve this type of data by opening Factory menu. |
| On the device | Deleted when users adjust the parameter | OLED Last Compensation Done Time, |
Users can access, retrieve this type of data by opening Factory menu. |
3. Data Access and Sharing
The data generated by this product through its integrated services and features is neither accessed nor shared by TCL or any third parties for any purposes.
4. User Rights
This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.
EU Data Act may give you a number of legal rights in relation to the Connected Product and Related Service data. You can access the data generated by your product on your own by following the steps provided above.
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
5. Contact information
| Manufacturers | TCL Photoelectric Technology (Chengdu) Co., Ltd TCL King Electrical Appliances (Huizhou) Co., Ltd. |
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