Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close

 

EU DATA ACT User Information on Projector

 

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

 

1. Product Identification

This section describes the basic information of the product.

Product type Projector
Model number A1SL5F/C10L3F/P30D8F

 

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features.

Types of data generated Data format Estimated volume Frequency of generation and collection Data storage Data retention period Nature of data How can the user access such data
DRM Key Information ENC 1 Generated in real-time during production testing On the device Stored for an extended period Confidential Data

Unavailable

Device Logs LOG Maximum of 1000 Generated continuously during the use of the device On the device Deleted after the device is powered off Data generated through the operation of the device  Users can access such data by using the Contact Form
Device Information, Device Function Settings, User Terms Information JPG 3 Generated in real-time when the users change the settings On the device Stored for an extended period

Data generated through the system settings of the device

Users can access such data by visiting the settings or using the Contact Form

Personal device information, Network Configuration Information, Network Identity Information JPG 6 Generated Continuously or every 5 seconds On the device Stored for an extended period

Data generated through the initialization and network connection of the device

Users can access such data by visiting the settings or using the Contact Form

 

3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use. 

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access Purpose of processing Third-Party sharing Purpose of data sharing to third-party

TCL Communication Ltd. at 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

Necessary for functions, after-sales maintenance Shenzhen SDMC Technology Co., Ltd at 22nd Floor, Changhong Technology Building, No. 18, Keji South 12th Road, High-tech Industrial Park, Nanshan District, Shenzhen, Guangdong, China To ensure product certification compliance and continuous product optimization

 

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

You can submit data access requests and share data with third parties by using below contact: 

Data Act Contact Form on TCL's Official Websites >>

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

 

5. Contact information

Manufacturers

TCL Communication Ltd.
5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

 

 
EU DATA ACT User Information on Projector

 

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

 

1. Product Identification

This section describes the basic information of the product.

Product type Projector
Model number A1SL5F/C10L3F/P30D8F

 

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features.

Types of data generated Data format Estimated volume Frequency of generation and collection
DRM Key Information ENC 1 Generated in real-time during production testing
Device Logs LOG Maximum of 1000 Generated continuously during the use of the device
Device Information, Device Function Settings, User Terms Information JPG 3 Generated in real-time when the users change the settings
Personal device information, Network Configuration Information, Network Identity Information JPG 6 Generated Continuously or every 5 seconds

 

Data storage Data retention period Nature of data How can the user access such data
On the device Stored for an extended period Confidential Data

Unavailable

On the device Deleted after the device is powered off Data generated through the operation of the device  Users can access such data by using the Contact Form
On the device Stored for an extended period

Data generated through the system settings of the device

Users can access such data by visiting the settings or using the Contact Form

On the device Stored for an extended period

Data generated through the initialization and network connection of the device

Users can access such data by visiting the settings or using the Contact Form
 
3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use. 

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access Purpose of processing Third-Party sharing Purpose of data sharing to third-party

TCL Communication Ltd. at 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong

Necessary for functions, after-sales maintenance Shenzhen SDMC Technology Co., Ltd at 22nd Floor, Changhong Technology Building, No. 18, Keji South 12th Road, High-tech Industrial Park, Nanshan District, Shenzhen, Guangdong, China To ensure product certification compliance and continuous product optimization

 

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. 

You can submit data access requests and share data with third parties by using below contact: 

Data Act Contact Form on TCL's Official Websites >>

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information. 

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

 

5. Contact information
Manufacturers

TCL Communication Ltd.
5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong