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EU DATA ACT User Information on Smart Handheld Terminal
This document outlines the types of data TCL products can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.
I. Information about Data
This section relates to the data that the product and the related service can generate and collect.
1. TCL Smart Handheld Terminal
The TCL Smart Handheld Terminal is a smart connected product and can collect data during its usage.
It may collect the following types of data:
| Types of data generated | Data format | Estimated volume | Frequency of generation and collection | Data storage | Data retention period | Nature of data | How can the user access such data |
| Device basic parameter data (IMEI, CU, activation country, etc.) | String | 100 bytes/day | Real time; periodic | Read but not stored in most cases; some data is encrypted and uploaded to the cloud. | Continuously stored during use | original data | Users can view, export, or delete this type of data via the data subject rights request process. |
| Device real‑time status data (battery level, memory lifespan, signal strength, screen brightness, font size, sound settings, etc.) | int, String | 0.5–1 KB/hour, about 12 KB/day | Hourly, or real‑time | On-device | Local data is kept permanently until the user deletes it or performs a factory reset | Generated data | On-device data can be accessed directly by the user via the app |
| Sensor data (accelerometer, ambient light sensor, gyroscope, etc.) | int | 10 KB/day | Real‑time/on‑demand (e.g., actively collected by fitness or navigation apps) | Not retained | N/A | Generated data | N/A |
| Logs | String | 100 KB–10 MB/day | Collected after enabling the debugging too | On-device | Local data is stored permanently until manually deleted or a factory reset is performed | Generated data | Not directly accessible to end users; can be exported via adb tool |
II．Information about User Rights
This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.
1. Right to access and portability under the Data Act
EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. As such, you have the right to access and to portability of the data generated by the connected product and/or related service you use.
These rights apply to data that is easily accessible and generated by the products and services, whether it qualifies as personal data or non-personal data. Easily accessible data refers to all data generated by the product or related service you use, which we can provide without having to carry out complex operations or disproportionate efforts. This excludes any data protected by specific rights - such as trade secrets, intellectual property - or data that we have reprocessed or enriched.
For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.
You may exercise your rights under the Data Act using the below contact form:
Data Act Contact Form on TCL's Official Websites >>
2. Privacy rights under GDPR
If your request concerns personal data, the conditions and limitations set out by the GDPR will apply. Additionally, if your request involves personal data of third-party users, it must be based on valid legal ground, in accordance with Article 6 of the GDPR. To learn more about your personal data, you may visit our dedicated page on TCL Privacy.
3. Right to lodge a complaint
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
EU DATA ACT User Information on Smart Handheld Terminal
This document outlines the types of data TCL products can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.
I. Information about Data
This section relates to the data that the product and the related service can generate and collect.
1. TCL Smart Handheld Terminal
The TCL Smart Handheld Terminal is a smart connected product and can collect data during its usage.
It may collect the following types of data:
II．Information about User Rights
This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.
| Types of data generated | Data format | Estimated volume | Frequency of generation and collection |
| Device basic parameter data (IMEI, CU, activation country, etc.) | String | 100 bytes/day | Real time; periodic |
| Device real‑time status data (battery level, memory lifespan, signal strength, screen brightness, font size, sound settings, etc.) | int, String | 0.5–1 KB/hour, about 12 KB/day | Hourly, or real‑time |
| Sensor data (accelerometer, ambient light sensor, gyroscope, etc.) | int | 10 KB/day | Real‑time/on‑demand (e.g., actively collected by fitness or navigation apps) |
| Logs | String | 100 KB–10 MB/day | Collected after enabling the debugging too |
| Data storage | Data retention period | Nature of data | How can the user access such data |
| Read but not stored in most cases; some data is encrypted and uploaded to the cloud. | Continuously stored during use | original data | Users can view, export, or delete this type of data via the data subject rights request process. |
| On-device | Local data is kept permanently until the user deletes it or performs a factory reset | Generated data | On-device data can be accessed directly by the user via the app |
| Not retained | N/A | Generated data | N/A |
| On-device | Local data is stored permanently until manually deleted or a factory reset is performed | Generated data | Not directly accessible to end users; can be exported via adb tool |
1. Right to access and portability under the Data Act
EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. As such, you have the right to access and to portability of the data generated by the connected product and/or related service you use.
These rights apply to data that is easily accessible and generated by the products and services, whether it qualifies as personal data or non-personal data. Easily accessible data refers to all data generated by the product or related service you use, which we can provide without having to carry out complex operations or disproportionate efforts. This excludes any data protected by specific rights - such as trade secrets, intellectual property - or data that we have reprocessed or enriched.
For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.
You may exercise your rights under the Data Act using the below contact form:
Data Act Contact Form on TCL's Official Websites >>
2. Privacy rights under GDPR
If your request concerns personal data, the conditions and limitations set out by the GDPR will apply. Additionally, if your request involves personal data of third-party users, it must be based on valid legal ground, in accordance with Article 6 of the GDPR. To learn more about your personal data, you may visit our dedicated page on TCL Privacy.
3. Right to lodge a complaint
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
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