EU DATA ACT User Information on Smartphone

This document outlines the types of data our product can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.

1. Product Identification

This section describes the basic information of the product.

Product type	Smartphone
Model number	9491G/8188G/9465X/9465G/9469X/8483A/8183A/T TAB2 T519H/T512H/ T521K1/ T521K/ T517D/ T517H/ T517F/T303D/ T302D/ T301P/ T803D/ T702D/ T441D

2. Information about Data

This section relates to the data that the product can generate through its integrated services and features.

Types of data generated	Data format	Estimated volume	Frequency of generation and collection	Data storage	Data retention period	Nature of data	How can the user access such data
COTA Encrypted IMEI: Personal commonly used device information MCC: Personal commonly used device information Mobile software version: Non-personal data CU (directly obtained from device properties, indicates parameters such as the shipment destination and device back cover color): Non-personal data targetEcid (ECID corresponding to a specific operator customer): Non-personal data cotaId (used to distinguish the COTA package version used by a specific customer of a specific device model): Non-personal data Resource placement status (after the COTA process is completed, indicates whether each resource, such as wallpapers and ringtones, is properly configured): Non-personal data COTA solution version number (the version number of the COTA solution, e.g., 1.0, 1.1): Non-personal data Device reboot history (attribute directly obtained from the device system, reflects whether the user has performed a factory reset): Non-personal data Event status (status code corresponding to each event, e.g., 804, 1000): Non-personal data targetEcid and COTA package state machine status: Non-personal data	JSON	Encrypted IMEI: 4, MCC: 4, mobile software version: 4, CU: 4, targetEcid: 4, cotaId: 4, resource placement status: 4, COTA solution version number: 4, device reboot history: 4, event status: 4	After the COTA process is completed, the COTA app will poll the server and may also upload event information in real time, which is generated dynamically	Encrypted IMEI: Stored both locally and in the cloud MCC: Stored both locally and in the cloud Mobile software version: Stored both locally and in the cloud CU: Stored both locally and in the cloud targetEcid: Stored both locally and in the cloud cotaId: Stored both locally and in the cloud Resource placement status: Stored both locally and in the cloud COTA solution version number: Stored both locally and in the cloud Device reboot history: Stored both locally and in the cloud Event status: Stored both locally and in the cloud targetEcid and COTA package state machine status: Stored locally only	Locally: Until the user manually clears the cache Cloud: always	Raw Data: Encrypted IMEI, MCC, mobile software version, CU, targetEcid, device reboot history; Generated Data: cotaId, resource placement status, COTA solution version number, event status, targetEcid and COTA package state machine status	Device: User can access the data by using [system file] Path: data/system/cota.db data/system/report.db Cloud: User can access the data using the Contact form
TclLauncher 1. App installation information: personal data 2. User operation behavior: personal data 3. BI Tracking: non-personal data	Json pref	1. App installation information: depends on user usage 2. User operation behavior: depends on user actions 3. BI Tracking: 24	1. App installation information: read from the system, not generated; updates triggered after app installation, uninstallation, or updates 2. User operation behavior: generated in real-time during user actions 3. BI Tracking: triggered and reported when the user performs responsive actions	2. User operation behavior: stored in local 3. BI Tracking: stored in the cloud	Persistently save	1. App installation information: generated data 2. User operation behavior: generated data 3. BI Tracking: generated data	No access is available to the data
TCTGDPR Non personal data: Storage of user experience plan switch status information, COTA completion, COTA success,Burial point	Json	4(Burial point: 1 Storage user experience plan switch status information, COTA completion, COTA success: 3)	Real time generation	On the device: Storage user experience plan switch status information, COTA completed, COTA successful: On the cloud server: Burial point	Storage user experience plan switch status information: permanent BI data /Cloud is stored for 35 days	Generated Data: User operation behavior Burial point	Users can access such data by using the Contact Form
TTVS Personal data: Brand, CU, ECID, AndroidVersion, DeviceName, Read camera data and collect facial features Non-personal data: SIM card information	CSV	1000+(Device IMEI, brand, cu, ecId, androidVersion, DeviceName, SIM card information, and other device data: 10 Undertaking buried points for other applications: 1000+)	Real time generation: if the number of buried points exceeds 10 times, it will be reported once, not exceeding 500 times a day	On the cloud server : Buried point	BI data/Cloud is stored for 35 days	Raw Data：Device IMEI Raw data： Brand, CU, ECID, AndroidVersion, DeviceName, SIM card information: raw data	No access is available to the data
FaceUnlock Personal data: Read camera data and collect facial features	Json	1(Read camera data and collect facial features: 1)	Dependent on user actions: Read camera data and collect facial features	On the device	Permanent	Generated data： Read camera data and collect facial features	TEE
Settings Personal data: Device Basic Parameter Data: IMEI, MAC address, and DeviceID Non-personal data: Device Real-Time Status Data, User actions, Tracking and others	CSV	65 (1. Device Basic Parameter Data: dependent on the system 2. Device Real-Time Status Data: dependent on the system 3. User actions: dependent on user usage 4. Tracking: 65)	1. Device Basic Parameter Data: No 2. Device Real-Time Status Data: dependent on the system 3. User actions: dependent on user usage 4. Tracking: upload after triggering	On the device: User actions On the cloud server: Tracking	Locally: Until the user manually clears the cache Cloud: 35 days	Raw data: Device Basic Parameter Data Generated Data: Device Real-Time Status Data User actions Tracking	Settings Provider
TctSetupWizard Non-personal data: User operation behavior	CSV	1 (User operation behavior: 1）	User operation post-generated	On the device	Permanent	Generated Data: User operation behavior	Attribute value
Smart Manager Personal local data: Battery data {three modes for obtaining battery power, battery health (General protection, Mild protection, Medium protection, etc.)}, Memory information, Notification management information, Notification pop-up message, Self startup information, File management, BI data: personal data; Use burial points：https://docs.qq.com/sheet/ DY1dBaE9rV1pSRER5?tab =kfp588&nlc=1 (https://docs.qq.com/sheet/ DY1dBaE9rV1pSRER5?tab =kfp588&nlc=1)	JSON	38(Burial points: 32 Database: 1 Shareperformance table: 5）	Generate after triggering	On the cloud server: • Burial point On the device: • Battery data • Memory information •Notification management information •Notification popup information • Self startup information • File management	Buried point data: depends on the duration of cloud buried point storage BI data/Cloud is stored for 35 days	Generated data: • Battery data: generated by personal operation; • Memory information: obtained from the system or the entire machine; • Notification management information: generated by personal operations; • Notification popup information: automatically generated by the system; • Self start information: generated by personal operation • File management: Retrieve from the system; • Bi buried point data: generated by personal operation	User can access the data through: /data/data/com.tct.one touchbooster/shared_prefs /data/user_de/0/com.tct.one touchbooster/databases
TCT SystemUI • Battery and charging data {obtain battery level, charging status, charging power}: personal commonly used device information; • SIM card information: {PLMN, MCCMNC, number, contact person}: personal commonly used device information; • Notification information: {Notification content: title, icon, content}: Personal commonly used device information; • Wallpaper information: personal local data • Unlock type information: {Swip, PIN, Password, Fingerprint, Faceunlock} Personal local data • WiFi information: {IP, MAC, WiFi name}: personal data; • BT information: {BT type, BT name}: personal data; • BI buried point data: personal data; Use BI to embed points: https://teamwork.getech.cn/ shimo-h5/shimo-edit/a4 e266f2a144483598 5d9c67c9a9ee64?accessToken=ut_g1feys IQCSIltjW4cZ0jNfD5Po Gvn9Vq78v	JSON	Burial point: about 50 User Action Behavior: Dependent on User Actions Equipment data: approximately 20	Burial point: Real time generation based on user operation User behavior: Real time generation Generate data: buried points • Battery and charging data {obtain battery level, charging status, charging power}: personal commonly used device information; • SIM card information: {PLMN, MCCMNC, number, contact person}: personal commonly used device information; • Notification information: {Notification content: title, icon, content}: Personal commonly used device information; • Wallpaper information: personal local data • Unlock type information: {Swip, PIN, Password, Fingerprint, Faceunlock} Personal local data • WiFi information: {IP, MAC, WiFi name}: personal data; • BT information: {BT type, BT name}: personal data; • BI buried point data: personal data; Use BI to embed points: https://teamwork.getech.cn/ shimo-h5/shimo-edit /a4e266f2a144483 5985d9c67c9a9ee64?accessToken=ut_g1feysI QCSIltjW4cZ0jNfD5Po Gvn9Vq78v	• Battery and charging data: local SIM card information: Local • Notification information: Local Wallpaper information: Local Unlock type information: Local WiFi information: Local BT Information: Local Bi Data: Cloud based	Buried point data: depends on the duration of cloud buried point storage BI data /Cloud is stored for 35 days	Generate data: buried points • Battery and charging data {obtain battery level, charging status, charging power}: personal commonly used device information; • SIM card information: {PLMN, MCCMNC, number, contact person}: personal commonly used device information; • Notification information: {Notification content: title, icon, content}: Personal commonly used device information; • Wallpaper information: personal local data • Unlock type information: {Swip, PIN, Password, Fingerprint, Faceunlock} Personal local data • WiFi information: {IP, MAC, WiFi name}: personal data; • BT information: {BT type, BT name}: personal data; • BI buried point data: personal data; Use BI to embed points: https://teamwork.getech.cn/ shimo-h5/shimo-edit/a4e266f2a14448359 85d9c67c9a9ee64?accessToken=ut_g1feysIQCS IltjW4cZ0jNfD5PoGvn9Vq78v	User can access the data using the Contact form
Telephony-Network Burial points: Network Exception Data Information	JSON	Burial points: 1	Generate upon triggering	cloud storage	No	Generate data: Burial points	No access is available to the data
ApnHotfix Device IMEI: Personal commonly used device information Device ECID: Non-personal information Device CU: Non-personal information Device Model: Non-personal information Device project name: Non-personal information APN data: Non-personal information SIM card information: Non-personal information	String	Device IMEI: 1 Device ECID: 1 Device CU: 1 Device Model: 1 Device project name: 1 APN data: Based on the actual number of entries in the APN database SIM card information: 1	Generated after trigger	Data obtained by this feature from the product: Device IMEI: Stored locally and On the cloud server server Device ECID: Stored locally Device CU: Stored locally Device Model: Stored locally and On the cloud server server Device project name: Stored locally APN data: Stored locally SIM card information: Not stored	No	Device IMEI: Raw data Device ECID: Raw data Device CU: Raw data Device Model: Raw data Device project name: Raw data APN data: Raw data SIM card information: Raw data	Device: User can access the data by using [app private data] Path: Path 1:otapkg/apnhotfix Path 2:mnt/oempersist/apnhotfix/
TctWFC Personal commonly used device information (IMEI, IMSI, deviceID, etc.) Personal basic information (E911 address) User operation behavior: WFC default preferences, switch settings	Only E911 address needs to be displayed to the end user as a string	IMEI：1 IMSI：1 deviceID：1 E911 address：1	Report after business operation	E911 address, IMEI, and IMSI stored in the cloud	Depending on the storage duration of the carrier server	Raw data: IMEI, IMSI, deviceID, E911 address	Device: User can access the data by using [carrier servers]
TctPhone PLMN: Personal Common Device Information Motion sensor data: personal commonly used device information Phone number: Personal basic information Historical call duration: Personal communication information Flight mode switch status: personal commonly used device information HAC switch status: personal commonly used device information Automatic answering switch status: Personal commonly used device information Vibration reminder switch status during dialing and answering: personal commonly used device information Call_audio_state_ovoid switch status: personal commonly used device information ECID: Personal Common Device Information	xml	PLMN:1 Motion sensor data: 1 Phone number: 5 History call duration: 1 Flight mode switch status: 1 HAC switch status: 1 Automatic answering switch status: 1 Vibration reminder switch status during dialing and answering: 1 Call_audio_state_ovoid switch status: 1 ECID：1	History call duration: call once, generate once	Existence locally	1. Call duration data: persistent storage 2. Other data: Real time changes or destruction based on user behavior, otherwise permanently saved	Raw data: PLMN, motion sensor data, phone numbers, call records, flight mode switch status, HAC switch status, automatic answer switch status, vibration reminder switch status when dialing and answering, call_oudio_state_ovoid switch status, ECID Generate data: historical call duration	Device: User can access the data by using [system file] Path: /mnt/oempersist/phone/ calltimeduration.xml
FOTA Current Device SN/IMEI: Personal device information PLMN: Personal device information Current Running Version Information: Non-personal data Mobile Software Version: Non-personal data CU: Non-personal data Ecid: Non-personal data Task ID: Non-personal data Tracking Status: Non-personal data Update Type: Non-personal data Switch Type: Non-personal data	xlsx/xls/csv	Approximately 10 tracking points are generated during a single update (under normal conditions and without user actions). If there are user actions or retry attempts due to exceptions, the number of tracking points may increase	1. Data tracking points are generated during system update operations. 2. Data tracking points are generated during the 24-hour polling process (results from polling the server)	All Information Stored in the Cloud	No	Retrieved from the system or the device: SN/IMEI, CU, Ecid, Version Number, PLMN Generated internally: Tracking Status, Update Type, Switch Type	No access is available to the data
AOTA Personal data: Currently installed apps on the device: Non-personal data : Current downloaded app information CU targetEcid Mobile app version Task ID Analytics status (buried point status) Update type Switch type List of updatable apps	CSV	17 （Currently installed apps on the device: 2 Current downloaded app information: 2 Mobile app version: 2 CU: 2 targetEcid: 2 Task ID: 2 Analytics Status: 2 Update type: 1 Switch type: 1 List of updatable apps: 1）	1. Data tracking point generated when the user clicks to download the APK 2. Generated during 24-hour polling 3. When the user clicks the "update reminder switch"	On the cloud server: Tracking data On the device: In-app switch status List of updatable apps	Cloud: data is stored immediately after a tracking event is triggered; Locally: The in-app switch status and the updatable app list are always stored	Raw data: CU, targetEcid Generated data: Currently installed apps on the device Current downloaded app information Mobile app version Task ID Analytics status (buried point status) Update type Switch type List of updatable apps	No access is available to the data
Camera app Personal data: Latitude and Longitude, MNC/MCC,G-sensor or Gyroscope Data,TargetEcid (specific ECID corresponding to carrier customers),Product Name, Market Name, Model Non-personal data: Data report: Non-personal data	JSON	11 (product name：1 data report: 6 Latitude and Longitude: 1 MNC/MCC: 1 G-sensor or Gyroscope Data: 1 TargetEcid (specific ECID corresponding to carrier customers): 1)	Touch data are reported when the user triggers a responsive action. Latitude and longitude are obtained when the user takes a photo or records a video	On the cloud server: data report On the device: Latitude and Longitude: Stored in the captured photo or video Market Name, Model: Stored in EXIF	BI data is stored for 35 days	Generated data: Generated data report. Latitude and Longitude: Generated as photo EXIF information Market Name, Model: Generated as photo EXIF information	No access is available to the data
Bluetooth Personal data: Bluetooth name and MAC address, Non-personabl data: other data	String	Bluetooth pairing/connection and device list storage	Bluetooth pairing/connection and device list storage	On the device	Saved until you manually remove or reset to factory settings	Gerated data: Bluetooth intrinsic data and user-configured device name	User can access the data through:/data/misc/ bluedroid/bt_config.conf
tclloginsdk Personal data	CSV	16	Real-time generation	On the cloud server	/	Raw data	No access is available to the data

3. Data Access and Sharing

We may access, use and disclose the non-personal data generated by your product through its integrated services and features to third parties for business purposes as described in this section. For more related details, we invite you to consult the applicable Terms of Use.

If you would like to obtain information on the collection, use, disclosure, transfer or processing of your personal data, we invite you to consult the applicable privacy notice.

Entities with access	Purpose of processing	Third-Party sharing	Purpose of data sharing to third-party
TCL Communication Ltd. at 5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong	Necessary for functions, after-sales maintenance	European telecom operators partners of TCL	To ensure product certification compliance and continuous product optimization

4. User Rights

This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.

EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data.

You can submit data access requests and share data with third parties by using below contact:

Data Act Contact Form on TCL's Official Websites >>

To the extent permitted by law, we are unable to provide access to data that contains confidential data, trade secrets, intellectual property, or other proprietary information.

If you would like to exercise your rights in relation to the personal data that we hold about you, please contact us using the details set out in the privacy notice applicable to your product.

For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.

As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.

5. Contact information

Manufacturer

TCL Communication Ltd.
5/F, Building 22E, 22 Science Park East Avenue, Hong Kong Science Park, Shatin, NT, Hong Kong