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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
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EU DATA ACT User Information on Stylus
This document outlines the types of data TCL products can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.
I. Information about Data
This section relates to the data that the product and the related service can generate and collect.
1. TCL Stylus
The TCL stylus is a smart connected product and can collect data during its usage.
It may collect the following types of data:
| Types of data generated | Data format | Estimated volume | Frequency of generation and collection | Data storage | Data retention period | Nature of data | How can the user access such data |
| Device log data | TXT | Less than 200KB | Continuous and real-time generation during product use | on device storage | User data will be automatically updated and deleted, and user data exceeding 200kb will be automatically overwritten and deleted | Raw data | No access available to users. Retrieval of this data is only possible by authorized personnel using proprietary tools when the product is returned to the factory for professional repair or diagnostic testing. |
II．Information about User Rights
This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.
1. Right to access and portability under the Data Act
EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. As such, you have the right to access and to portability of the data generated by the connected product and/or related service you use.
These rights apply to data that is easily accessible and generated by the products and services, whether it qualifies as personal data or non-personal data. Easily accessible data refers to all data generated by the product or related service you use, which we can provide without having to carry out complex operations or disproportionate efforts. This excludes any data protected by specific rights - such as trade secrets, intellectual property - or data that we have reprocessed or enriched.
For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.
You may exercise your rights under the Data Act using the below contact form:
Data Act Contact Form on TCL's Official Websites >>
2. Privacy rights under GDPR
If your request concerns personal data, the conditions and limitations set out by the GDPR will apply. Additionally, if your request involves personal data of third-party users, it must be based on valid legal ground, in accordance with Article 6 of the GDPR. To learn more about your personal data, you may visit our dedicated page on TCL Privacy.
3. Right to lodge a complaint
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
EU DATA ACT User Information on Stylus
This document outlines the types of data TCL products can generate through its integrated services and features, how we use and share that data, and the rights you have in relation to the data. Please note that due to differences in the features provided by our various product models and services, the data generated may vary accordingly. For more detailed information, please contact us using the details provided in the “User Rights” section below.
I. Information about Data
This section relates to the data that the product and the related service can generate and collect.
1. TCL Stylus
The TCL stylus is a smart connected product and can collect data during its usage.
It may collect the following types of data:
| Types of data generated | Data format | Estimated volume | Frequency of generation and collection |
| Device log data | TXT | Less than 200KB | Continuous and real-time generation during product use |
| Data storage | Data retention period | Nature of data | How can the user access such data |
| on device storage | User data will be automatically updated and deleted, and user data exceeding 200kb will be automatically overwritten and deleted | Raw data | No access available to users. Retrieval of this data is only possible by authorized personnel using proprietary tools when the product is returned to the factory for professional repair or diagnostic testing. |
II．Information about User Rights
This section specifies your rights, how you can exercise the rights and the terms of use of the data and quality of service applicable to you.
1. Right to access and portability under the Data Act
EU Data Act may give you a number of legal rights in relation to the Connected Product data and Related Service data. As such, you have the right to access and to portability of the data generated by the connected product and/or related service you use.
These rights apply to data that is easily accessible and generated by the products and services, whether it qualifies as personal data or non-personal data. Easily accessible data refers to all data generated by the product or related service you use, which we can provide without having to carry out complex operations or disproportionate efforts. This excludes any data protected by specific rights - such as trade secrets, intellectual property - or data that we have reprocessed or enriched.
For more detailed information about data use and access, please refer to the Terms of Use, electronic manuals, or other relevant materials.
You may exercise your rights under the Data Act using the below contact form:
Data Act Contact Form on TCL's Official Websites >>
2. Privacy rights under GDPR
If your request concerns personal data, the conditions and limitations set out by the GDPR will apply. Additionally, if your request involves personal data of third-party users, it must be based on valid legal ground, in accordance with Article 6 of the GDPR. To learn more about your personal data, you may visit our dedicated page on TCL Privacy.
3. Right to lodge a complaint
As a user, you have the right to lodge a complaint if you believe that any of your rights under the Data Act have been infringed. This right ensures that your concerns regarding potential violations of data access, sharing, or usage provisions are heard and appropriately addressed by the responsible oversight body. If you wish to exercise this right or require further assistance, please contact the relevant authority in your Member State.
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