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TCL Breeva A2 Series, A2WWK, Smart HEPA Air Purifier and Humidifier With Wi-Fi & Voice Control, 24 m² rooms |
: A2WWK

TCL Breeva A2 Series, A2WWK, Smart HEPA Air Purifier and Humidifier With Wi-Fi & Voice Control, 24 m² rooms

FAQ

Filters

Can we place the Air Purifier in spaces that produce oily fumes?

# First Steps

How to effectively filter pollen or indoor dust?

# First Steps

How often should the filter be replaced?

# First Steps

How do we know when to replace the Filter?

# First Steps

Can filter from other brands be used?

# First Steps

Can the TCL Breeva Air Purifier humidify the room?

# First Steps

Why hasn't the air quality improved if the device has been working for a long time?

# First Steps

Is it safe to use flammable items inside the Air Purifier? (Such as cigarettes or incense)

# First Steps

What to do if the wind from the air outlet has a peculiar smell?

# First Steps

What to do if there is no air discharged from the air outlet?

# First Steps

How to clean the filter?

# First Steps

What to do if there is no response after touching the buttons?

# First Steps

Can we share the patch board with any other electric appliances?

# First Steps

Can we place this product on an unstable bearing surface?

# First Steps

Can we use the product in places with direct sunlight?

# First Steps

Can we use the insecticide in the room when operating an Air Purifier?

# First Steps

What to do if we cannot connect the Air Purifier via Wi-Fi through the TCL Home App?

# Connect and upgrade

What to do if we cannot connect the Air Purifier via Wi-Fi through the TCL Home App?

# Connect and upgrade

Can we use the insecticide in the room when operating an Air Purifier?

# First Steps

How do I pair and connect my Air Purifier to Wi-Fi?

# Daily Use

What room size can cover a TCL Breeva Air Purifier?

# Daily Use

How to turn on the TCL Breeva Air Purifier?

# Connect and upgrade

How do I set the fan speed in my TCL Breeva Air Purifier?

# Daily Use

How do I set the Sleep Mode in my TCL Breeva Air Purifier?

# Daily Use

How do I use the Timer in my TCL Breeva Air Purifier?

# Daily Use

How do I set the Child Lock button in my TCL Breeva Air Purifier?

# Daily Use

How can I check the air quality in a room?

# Daily Use

How to set the Ambient Light mode?

# Daily Use

What the Air Purifier is for?

# Quick Tips

How do I set the Smart Voice Control?

# Smart Home

How to set the UV-C Sterilization function?

# First Steps

What do I need to know before the first use of my TCL Breeva Air Purifier?

# First Steps

How to replace the filter?

# First Steps

What should I do if the Air Purifier behaves abnormally?

# First Steps

Is the TCL Breeva Air Purifier a child-safe product?

# First Steps

Can we put fingers or metals in the Air Purifier gaps?

# First Steps

How to clean the TCL Breeva Air Purifier body?

# First Steps

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