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Click <a href="https://www.tcl.com/uk/en/support-mobile/battery-info" target="_blank"><u>here</u></a> for more information

FAQ

Filters

What kinds of phone using habit may cause battery potential risk?

# Troubleshooting

What can I do when a warning “the phone stops charging” pops up?

# Troubleshooting

What can I do when my phone if my device heats up?

# Troubleshooting

What should I do if my device cannot power on?

# Troubleshooting

How can I add an attachment in an MMS?

# Message

How can I change the input method?

# Message

How can I connect to a mobile network?

# Network & Connectivity

How can I turn on Bluetooth and pair with another Bluetooth device?

# Network & Connectivity

How can I change the name of my Bluetooth?

# Network & Connectivity

How to share your phone’s data connection via USB or as a mobile hotspot?(new)

# Network & Connectivity

How can I perform a factory reset on my phone?

# Back Up & Reset

How can I Login account for Anti-Theft function?

# Anti-Theft

How can I operate in servers?

# Anti-Theft

How to allow another computer or device connected using USB to access files on my phone?

# USB Storage

How can I connect to a Wi-Fi networks?

# Network & Connectivity

How can I change ringtone to vibration?

# Ringtone & Sounds

How can I set an MP3 as a ringtone?

# Ringtone & Sounds

How can I change default ringtone and volume for incoming calls?

# Ringtone & Sounds

How can I import contacts from SIM card?

# Phone & Contact

How can I add the number in a message to the contacts?

# Phone & Contact

How can I switch to mute mode during a call?

# Phone & Contact

Where can I check recent call records?

# Phone & Contact

How can I make a three way calling?

# Phone & Contact

How can I silence the ringer of incoming calls?

# Phone & Contact

How to move the locations of my apps?

# Basic Settings

How to set an alarm?

# Basic Settings

How do I set screen lock?

# Basic Settings

How do I change the wallpaper?

# Basic Settings

How can I make a screenshot?

# Basic Settings

How can I check the device’s system version, model number, Platform version, and Build Number?

# Basic Settings

How can I change the language of the device?

# Basic Settings

How can I change the permission for my apps?

# Basic Settings

How can I check the IMEI number of my device?

# Basic Settings