What can I do if the TV's application works slowly?

If the TV's application works slowly, please follow the methods below to do the troubleshooting:

Clean the cache of the system. On the TV, please go to Apps -- >See All --> Safety Guard --> Device Manager -- >Quick Speedup:

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Press the Settings button on the TV remote, then select Settings --> System --> About --> Reset --> Factory Reset:

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If the TV has internet access, please check if there is a new version of software updated online or not.

Press the Settings button on the TV remote, then select Settingsà System à About à System Update à Network Update:

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If the issue cannot be resolved, please feel free to call the TCL hotline for further help.