For Freezing, Unresponsive Behavior, or Inability to Scroll:
1. Clear App Data and Cache: Try clearing the Silk app data and cache on your Fire TV.
2. Restart Your Fire TV Device: Restart your Fire TV device by navigating to Settings > My Fire TV. Alternatively, press and hold both the Select and Play/Pause buttons on your remote for 10 seconds.
For Scrolling Issues in Multiple Sections:
1. Navigate to Desired Section: Use your Fire TV remote to position the cursor on the section of the screen you wish to scroll through.
2. Activate Scroll Mode: Press and hold the Select button on your remote.
3. Scroll Through Section: While holding the Select button, use the directional pad to scroll through the selected section.
Pro Tip: For downward scrolling, press and hold the Select button and push the Up directional pad.
By following these troubleshooting steps, you can address freezing, unresponsiveness, scrolling issues, and other glitches encountered while using the Silk web browser on your Fire TV.
