Choose other country to get service

Why Can't I Log into My Fire TV Account?

If you're encountering difficulties signing in, it's likely due to incorrect account information or the need to reset your password. 

Here's a quick guide to troubleshoot: 

 1. Verify Account Information: Ensure you're entering the correct email address or mobile phone number associated with your account. Double-check for any typos or misspellings. 

 2. Email Address Format: Your email address must follow the format username@domain.com (or .net, .org, etc.). If you have multiple email addresses, ensure you're using the correct one along with the corresponding password. 

 3. Mobile Phone Number: If your account is linked to a mobile phone number, use the correct number along with the associated country code. 

 4. Password Considerations: - Check for CAPS Lock and NUM Lock on your keyboard, as passwords are case-sensitive. Ensure you're using the exact password you created, taking note of uppercase and lowercase characters. 

 - If you're confident in your account details but still can't sign in, consider resetting your password for a fresh start. 

 By following these steps and ensuring accuracy in your account information, you'll likely resolve any login issues and regain access to your account effortlessly.