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TCL QLED Television, 4K Ultra HD, Fire TV | CF63K Series
: 50CF630K

TCL QLED Television, 4K Ultra HD, Fire TV

CF63K Series

FAQ

Filters

Prime Video Not Working on Your Fire TV?

# Product Performance/Fire TV

Fire TV Remote Won't Pair? Here's What to Do

# Accessories/Fire TV

How Can I Update the Software on My Fire TV?

# Software/Fire TV

How Can I Reset My Fire TV Remote?

# Accessories/Fire TV

Managing Parental Controls on Fire TV

# First Steps/Fire TV

Adding Apps to Your Fire TV

# APPs/Fire TV

How Do I Use Alexa with Fire TV?

# APPs/Fire TV

How Can I Play Games on Fire TV?

# First Steps/Fire TV

How to Pair a Controller for Gaming on Fire TV

# Accessories/Fire TV

How to Watch Prime Video on Fire TV

# APPs/Fire TV

How Do I Create Fire TV Profiles?

# Others/Fire TV

How Can I Edit Fire TV Profiles?

# Others/Fire TV

How Can I Tailor the Apps Shown on My Fire TV's Main Menu?

# APPs/Fire TV

How Do I Change the Language on My Fire TV?

# First Steps/Fire TV

Managing App Permissions on Fire TV: Here's How

# First Steps/Fire TV

What Is Auto Offload on Fire TV?

# APPs/Fire TV

Why Is My Fire TV Remote Not Working?

# Accessories/Fire TV

How Can I Use My Smartphone as a Fire TV Remote?

# Accessories/Fire TV

Why Can't Your Fire TV Device Connect to Wi-Fi?

# Connectivity/Fire TV

Can't Connect Your Fire TV Device to Wi-Fi During Setup

# Connectivity/Fire TV

How can I restart my home network devices?

# Connectivity/Fire TV

What is the Fire TV Network Status Tool?

# Connectivity/Fire TV

Screen Mirroring Not Working on Fire TV Devices

# Product Performance/Fire TV

Can't Remove Fire TV Logo from TV Screen?

# First Steps/Fire TV

Resolving Blank TV Display with Fire TV Devices

# Picture Quality/Fire TV

Fire TV Won't Turn On

# Product Performance/Fire TV

Disable Fire TV Screen Reader

# Others/Fire TV

How do I Restart My Fire TV Device?

# First Steps/Fire TV

How Can I Reset My Fire TV Device to Factory Settings?

# First Steps/Fire TV

Why Can't I Update My Fire TV Device?

# Smart TV/Fire TV

Why Is Prime Video Not Streaming on Your Fire TV?

# Product Performance/Fire TV

Why Is Your Fire TV App Crashing or Failing to Load?

# Product Performance/Fire TV

How to Clear App Data and Cache on Your Fire TV

# Product Performance/Fire TV

How to Uninstall Games and Apps on Your Fire TV

# APPs/Fire TV

Why Isn't 4K Ultra HD Working on My Fire TV Device?

# Picture Quality/Fire TV

How to Address Dolby Atmos or Surround Sound Issues on Fire TV

# Sound Quality/Fire TV

Troubleshooting Dolby Vision or High Dynamic Range (HDR) Issues on Fire TV Devices

# Picture Quality/Fire TV

Troubleshooting Silk Web Browser Issues on Fire TV

# APPs/Fire TV

Getting Started with Silk Web Browser on Fire TV

# APPs/Fire TV

Exploring Silk Browser Settings on Fire TV

# APPs/Fire TV

Setting Up Your Fire TV Stick: A Quick Guide

# Accessories/Fire TV

Setting Up Your Fire TV Cube

# Accessories/Fire TV

Setting Up Your Fire TV Smart TV

# APPs/Fire TV

Register Your Soundbar with Fire TV Built-in

# Accessories/Fire TV

Setting Up Your Fire TV Blaster

# Accessories/Fire TV

Setting Up Fire TV on Your Echo Show 15

# Accessories/Fire TV

Why Can't I Log into My Fire TV Account?

# APPs/Fire TV

Can I Reset My Fire TV Password If I Forget It?

# APPs/Fire TV

Can't Pair Your Fire TV Remote During Setup

# Accessories/Fire TV

Fire TV Logo Stuck on TV Screen

# First Steps/Fire TV

What can I do if there is no picture, no backlight, and no audio after turning on the TV?

# Picture Quality

What can I do if the TV screen is black and no audio but the backlight of the TV is on?

# Picture Quality

What can I do if the TV screen is black but it has audio and the backlight is on?

# Picture Quality

What can I do if the video keeps flickering?

# Picture Quality

What can I do if the TV stays on the startup screen?

# Picture Quality

What can I do if the TV has a snowy picture?

# Picture Quality

What can I do if the video is fuzzy?

# Picture Quality

What can I do if the video is distorted on the TV?

# Picture Quality

What video format can I play on the TCL TV through the USB drive?

# Picture Quality

Does TCL TV support the Dolby Vision?

# Picture Quality

What can I do if the video has a horizontal/vertical/cross lines/bars?

# Picture Quality

What can I do if the TV has no video from all sources?

# Picture Quality

What can I do if the TV has a light leakage?

# Picture Quality

What can I do if the TV has cross lines issue?

# Picture Quality

How Do I Remove Fire TV Profiles?

# Others/Fire TV

Can't Connect Your Fire TV Device to Wi-Fi?

# Connectivity/Fire TV

Can't Connect Your Fire TV Device to Wi-Fi During Setup

# Connectivity/Fire TV

What can I do if the TV has no power at all?

# Product Performance

What can I do if the TV cannot start up successfully from the standby status?

# Product Performance

What can I do if the TV keeps restart/power on and off always?

# Product Performance

What can I do if the TV has a horizontal line?

# Picture Quality

What can I do if the audio is abnormal when using the HDMI IN port?

# Sound Quality

What can I do if there is no sound from the TV?

# Sound Quality

What can I do if the video and audio are not synchronized on the TV?

# Sound Quality

What can I do if the audio/video cannot play properly on the TV via the USB drive?

# Sound Quality

What can I do if the audio is abnormal when using the HDMI/ARC OUT port?

# Sound Quality

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

# Sound Quality

What can I do if the audio is intermittent when playing the video?

# Sound Quality

What format can I play the music on the TV through the USB drive?

# Sound Quality

Does TCL TV support the Auto Volume Control function?

# Sound Quality

What can I do if the audio is abnormal when using the Headphone OUT port?

# Sound Quality

How to reset the TV to the factory default settings?

# Software

How can I update the software of the TV?

# Software

What can I do if the TV's application works slowly?

# Software

What can I do if the TV has no response after powering on?

# Software

How to check the software version of your TV?

# Software

How to update the application on the TV?

# APPs

What can I do if I have an issue to login YouTube account on the TV?

# APPs

What can I do if the TV cannot load YouTube successfully?

# APPs

How many bandwidths does TV require that Netflix could play videos fluently?

# APPs

Can I download and install Skype on the TV?

# APPs

What can I do if the TV cannot connect to a wifi network successfully?

# Connectivity

What can I do if the wifi network is very slow on the TV?

# Connectivity

What can I do if there is no wifi network detected on the TV?

# Connectivity

What can I do if the wifi network is unstable on the TV?

# Connectivity

What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

# Connectivity

What can I do if the TV cannot connect to the mobile hotspot successfully?

# Connectivity

What can I do if the TV cannot connect to the 2.4GHz band wifi network?

# Connectivity

Does the TCL TV support the HDMI 2.1?

# Others

What can I do if the TV cannot play the AV PAL video?

# Others

What can I do if the 4K video has no audio when I play the video from the USB drive?

# Sound Quality

What can I do if the Date and Time changed automatically on the TV?

# Others

How can I configure the Audio settings on the TCL TV?

# First Steps

How can I set up the Date & Time on the TCL TV?

# First Steps

Can I customize the home screen of the TCL Google TV?

# First Steps

How can I change the language of the TCL TV?

# First Steps

How can I set up the picture preference on the TCL TV?

# First Steps

How can I change the status of the LED light on the TV?

# First Steps

How can I set up the Screensaver on the TCL Google TV?

# First Steps

How can I turn on the sleep timer of the TCL TV screen?

# First Steps

How can I set up Parental Control on the TCL TV?

# First Steps

How can I change the settings of the virtual keyboard on the TCL TV?

# Smart TV

How can I adjust the clicking sound of the menu on the TCL TV?

# Smart TV

How can I check the network status and the network settings on the TCL TV?

# Connectivity

How to create Google account in TCL Google TV?

# APPs

How can I connect the Cable/Satellite box to the TCL TV?

# Connectivity

How can I connect the computer/PC to the TCL TV?

# Connectivity

Can I connect the Game console, such as the XBOX and the PlayStation, to the TCL TV?

# Connectivity

How can I connect the sound bar to the TV?

# Connectivity

How to scan the channel for my TV?

# Smart TV

Can I clear my current channel list?

# Smart TV

Can I stream channel from my mobile devices to the TCL TV?

# Smart TV

What can I do if the TV remote does not work properly?

# Accessories

Where can I purchase the accessories?

# Accessories

How to pair the Bluetooth device with the TCL TV?

# Accessories

What can I do if the TV has an intermittent black screen issue?

# Picture Quality

Fire TV User Profiles: The Basics

# Others/Fire TV

What can I do if the TV has no power at all?

# Product Performance

Prime Video Not Working on Your Fire TV?

# APPs

How to pair the Bluetooth device with the TCL TV?

# Accessories

Where can I purchase the accessories?

# Accessories

What can I do if the TV remote does not work properly?

# Accessories

Can I stream channel from my mobile devices to the TCL TV?

# Smart TV

Can I clear my current channel list?

# Smart TV

How to scan the channel for my TV?

# Smart TV

How can I connect the sound bar to the TV?

# Connectivity

Can I connect the Game console, such as the XBOX and the PlayStation, to the TCL TV?

# Connectivity

How can I connect the computer/PC to the TCL TV?

# Connectivity

How can I connect the Cable/Satellite box to the TCL TV?

# Connectivity

How to create Google account in TCL Google TV?

# APPs

How can I check the network status and the network settings on the TCL TV?

# Connectivity

How can I adjust the clicking sound of the menu on the TCL TV?

# Smart TV

How can I change the settings of the virtual keyboard on the TCL TV?

# First Steps

How can I set up Parental Control on the TCL TV?

# First Steps

How can I turn on the sleep timer of the TCL TV screen?

# First Steps

How can I set up the Screensaver on the TCL Google TV?

# First Steps

How can I change the status of the LED light on the TV?

# First Steps

How can I set up the picture preference on the TCL TV?

# First Steps

How can I change the language of the TCL TV?

# First Steps

Can I customize the home screen of the TCL Google TV?

# First Steps

How can I set up the Date & Time on the TCL TV?

# First Steps

How can I configure the Audio settings on the TCL TV?

# First Steps

What can I do if the Date and Time changed automatically on the TV?

# Others

What can I do if the 4K video has no audio when I play the video from the USB drive?

# Picture Quality/Sound Quality

What can I do if the TV cannot play the AV PAL video?

# Others

Does the TCL TV support the HDMI 2.1?

# Others

What can I do if the TV cannot connect to the 2.4GHz band wifi network?

# Connectivity

What can I do if the TV cannot connect to the mobile hotspot successfully?

# Connectivity

What can I do if the TV says 'Server Cannot Be Reached/No Internet Connection?

# Connectivity

What can I do if the wifi network is unstable on the TV?

# Connectivity

What can I do if the wifi network is very slow on the TV?

# Connectivity

What can I do if the TV cannot connect to a wifi network successfully?

# Connectivity

Can I download and install Skype on the TV?

# APPs

How many bandwidths does TV require that Netflix could play videos fluently?

# APPs

What can I do if the TV cannot load YouTube successfully?

# APPs

What can I do if I have an issue to login YouTube account on the TV?

# APPs

How to update the application on the TV?

# APPs

How to check the software version of your TV?

# Software

What can I do if the TV has no response after powering on?

# Software

What can I do if the TV's application works slowly?

# Software

How can I update the software of the TV?

# Software

How to reset the TV to the factory default settings?

# Software

What can I do if the audio is abnormal when using the Headphone OUT port?

# Picture Quality/Sound Quality

Does TCL TV support the Auto Volume Control function?

# Picture Quality/Sound Quality

What format can I play the music on the TV through the USB drive?

# Picture Quality/Sound Quality

What can I do if the TV has the buzzing/clicking/knocking/popping sound when playing video?

# Picture Quality/Sound Quality

What can I do if the audio is intermittent when playing the video?

# Picture Quality/Sound Quality

What can I do if the audio is abnormal when using the HDMI/ARC OUT port?

# Picture Quality/Sound Quality

What can I do if the audio/video cannot play properly on the TV via the USB drive?

# Picture Quality/Sound Quality

What can I do if the video and audio are not synchronized on the TV?

# Picture Quality/Sound Quality

What can I do if there is no sound from the TV?

# Picture Quality/Sound Quality

What can I do if the audio is abnormal when using the HDMI IN port?

# Picture Quality/Sound Quality

What can I do if the TV has cross lines issue?

# Product Performance

What can I do if the TV has a light leakage?

# Picture Quality/Sound Quality

What can I do if the TV has a horizontal line?

# Picture Quality/Sound Quality

What can I do if the TV has an intermittent black screen issue?

# Picture Quality/Sound Quality

What can I do if the TV has no video from all sources?

# Picture Quality/Sound Quality

What can I do if the video has a horizontal/vertical/cross lines/bars?

# Picture Quality/Sound Quality

Does TCL TV support the Dolby Vision?

# Picture Quality/Sound Quality

What video format can I play on the TCL TV through the USB drive?

# Picture Quality/Sound Quality

What can I do if the video is distorted on the TV?

# Picture Quality/Sound Quality

What can I do if the TV has a snowy picture?

# Picture Quality/Sound Quality

What can I do if the video is fuzzy?

# Picture Quality/Sound Quality

What can I do if the TV stays on the startup screen?

# Picture Quality/Sound Quality

What can I do if the TV screen is black but it has audio and the backlight is on?

# Picture Quality/Sound Quality

What can I do if the TV screen is black and no audio but the backlight of the TV is on?

# Picture Quality/Sound Quality

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