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FAQ
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How can I check the IMEI number of my device?
When I touch on display the smartphone makes a zoom on display. How can I stop this feature?
What should I do if my device cannot connect to the internet using mobile data?
How can I back up my data on the device?
How can I upgrade my device?
How can I turn on USB debugging?
How can I change font size on display?
What should I do if I cannot receive calls or miss calls constantly? (only for 4G version)
How can I know whether my device will work with my SIM carrier?
How can I transfer data from the internal storage to the SD card?
What should I do if I experience a slow response or incorrect action when touching the screen?
What can I do if my app show “App paused” when I touch it?
How can I take a screenshot?
How can I perform a factory reset on my tablet?
How can I use the Multi-screen Share function?
What should I do if my device system lags or freezes?
How can I change the permissions for my apps?
How can I format SD card in my device?
How can I change the language of the device?
What can I do if my tablet screen is yellowing?
What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?
How does my tablet connect to a Wi-Fi network?
How can I manage app notifications quickly and easily?
How can I use the Talkback feature?
What should I do if my screen is just showing a completely black/blue/white display?
How can I activate the accessibility menu?
What to do with my used terminals?
How can I take a screenshot?
What should I do if the in-built applications of my device do not work?
Why can’t I connect to a specific Wi-Fi router?
What should I do if the navigation buttons disappear from my screen?
How can I connect my tablet to a PC via a USB cable?
How can I create a video of what’s on the screen?
How can I manage app notification quick and easy?
What should I do if my device network signal is weak/there is a low reception level?
How can I change the default ringtone and adjust the volume for incoming calls?(only for 4G version)
What should I do if the image quality of a camera capture or video capture is poor?
What kinds of tablet use may potentially damage the battery?
How can I perform a factory reset on my device?
What to do with my used terminals?
What should I do if my device cannot power on?
How can I create a video of what's on the screen?
What should I do if my device’s battery drains under normal use?
How can I use float window / split screen?
What can I do if my device heats up?
What should I do when I insert or remove a SIM card?(only for 4G version)
What should I do if my device auto powers off?
How can I change the language of the device?
What should I do if my fingerprint unlock function works slowly or fails?
How can I change the permissions for my apps?
What should I do if my device cannot charge or charges slowly?
How can I use a SIM card to do video calls?
What should I do if my device cannot send or receive messages?
What should I do if my device cannot charge or charges slowly?
What should I do if I experience a slow response or incorrect action when touching the screen?
How can I check the IMEI number (4G version) or Serial number (Wi-Fi version) of my device?
How can I create a video of what’s on the screen?
How can I change font size on display?
How can I transfer data from the internal storage to the SD card?
How can I set up my device when I turn it on for the first time?
What should I do if the Multi-screen Share connection fails?
How can I do if navigation buttons disappear on my screen?
How can I change the permissions for my apps?
How to import your contacts directly into your Google Account?
How can I change the default ringtone and adjust the volume for incoming calls?
What can I do if my tablet asks me to enter Google account data after a factory reset has been made?
What should I do if my device cannot connect to the internet using mobile data?
How can I silence the ringtone of an incoming call? (only for 4G version)
What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?
How can I set up my SD card?
How can I upgrade my device?
What should I do if I cannot receive calls or miss calls constantly?
How can I know whether my device will work with my SIM carrier?
How to remove Google account from your device?
What should I do if the in-built applications of my device do not work?
What to do with my used terminals?
What should I do if the navigation buttons disappear from my screen?
How can I set up my SD card?
What should I do if the image quality of a camera capture or video capture is poor?
How can I change the language of the device?
What should I do if my device system lags or freezes?
How can I perform a factory reset on my device?
Why can’t I connect to a specific Wi-Fi router?
How can I use the Multi-screen Share function?
How can I check the IMEI number of my device?
What should I do if the NFC (Near Field Communication) function doesn’t work?
What should I do if there is no sound or poor audio on my device?
How can I manage app notifications quickly and easily?
What should I do if my screen is just showing a completely black/blue/white display?
What should I do if I cannot turn on the camera app?
What should I do if my device network signal is weak/there is a low reception level?
How can I change font size on display?
How can I take a screenshot?
What should I do if my device auto powers off?
What should I do if my device’s battery drains under normal use?
What should I do if my device cannot power on?
What can I do if my device heats up?
How can I use a SIM card to make video calls?
What should I do if my fingerprint unlock function works slowly or fails?
What should I do if I cannot receive calls or miss calls constantly?
How to remove Google account from your device?
What should I do if my device cannot charge or charges slowly?
What should I do if my device system lags or freezes?
What should I do if the Multi-screen Share connection fails?
What should I do if the NFC (Near Field Communication) function doesn’t work?
How can I change the default ringtone and adjust the volume for incoming calls?
What should I do if I cannot receive calls or miss calls constantly?
What should I do if there is no sound or poor audio on my device?
How can I set up my SD card?
What should I do if my device cannot send or receive messages?
How can I transfer data from the internal storage to the SD card?
Why can’t I connect to a specific Wi-Fi router?
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