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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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TCL 20L |
: TCL 20L

TCL 20L

FAQ

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What can I do if my app show “App paused” when I touch it?

Why can’t I connect to a specific Wi-Fi router?

What kinds of phone use may potentially damage the battery?

What is Google Lens?

How can I change the default ringtone and adjust the volume for incoming calls?

How many Bluetooth devices are supported at the same time?

What should I do when I insert or remove a SIM card?

How can I take a screenshot?

How can I use float window / split screen?

How can I change the language of the device?

How can I use a SIM card to do video calls?

What should I do if my device cannot charge or charges slowly?

How can I create a video of what's on the screen?

How does my phone connect to a Wi-Fi network?

Why does my face unlock function work slowly or fail?

How can I check the IMEI number of my device?

When I touch on display the smartphone makes a zoom on display. How can I stop this feature?

How to import your contacts directly into your Google Account?

How can I transfer data from the internal storage to the SD card?

How can I turn on USB debugging?

How can I change font size on display?

How can I silence the ringtone of an incoming call?

How can I format SD card in my device?

What to do with my used terminals?

What can I do if my phone screen is yellowing?

What should I do if I cannot receive calls or miss calls constantly?

How can I perform a factory reset on my phone?

How can I activate the accessibility menu?

Why there is no notifications while recording video?

What can I do if my phone asks me to enter Google account data after a factory reset has been made?

How can I do if navigation buttons disappear on my screen?

How can I set up my SD card?

What should I do if my device system lags or freezes?

How can I manage app notification quick and easy?

How can I back up my data on the device?

How can I connect my phone to a PC via a USB cable?

How can I change the permissions for my apps?

How can I use the Talkback feature?

How can I set up my device when I turn it on for the first time?