TCL 20 Pro 5G

FAQ

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How can I use the Multi-screen Share function? (for Android 12)

What should I do if my device’s battery drains under normal use?

How can I activate the accessibility menu?

What should I do if my device system lags or freezes?

How can I launch camera quickly?

What can I do if my phone screen is yellowing?

What should I do if I cannot receive calls or miss calls constantly?

What should I do if my display screen broken?

How can I know whether my device will work with my SIM carrier?

What should I do if the NFC (Near Field Communication) function doesn’t work?

What can I do if my phone asks me to enter Google account data after a factory reset has been made?

What should I do if my device auto powers off?

How can I create a video of what's on the screen?

What should I do if my device charges slowly by using wireless charger?

What should I do if my device cannot send or receive messages?

How can I use a SIM card to do video calls?

What should I do if my device cannot connect to the internet using mobile data?

What should I do if my screen is just showing a completely black/blue/white display?

What should I do if my device network signal is weak/there is a low reception level?

How do I back up my device data?

Why does my face unlock function work slowly or fail?

How can I change the permissions for my apps?

How can I connect my phone to a PC via a USB cable?

What should I do if I cannot turn on the camera app?

What should I do if my device is always searching for a network or if no operator name is displayed?

How can I transfer data from the internal storage to the SD card?

What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?

How does my phone connect to a Wi-Fi network?

How can I check the IMEI number of my device?

What should I do if my device cannot charge or charges slowly?

How can I set up my device when I turn it on for the first time?

What should I do if the image quality of a camera capture or video capture is poor?

How can I change font size on display?

How can I format SD card in my device?

Why can’t I connect to a specific Wi-Fi router?

Why doesn’t my device pair with a Bluetooth enabled device?

How can I take a screenshot?

What should I do if my device reboots by itself?

How can I use the Talkback feature?

How to import your contacts directly into your Google Account?

What should I do if I experience a slow response or incorrect action when touching the screen?

Why there is no 5G signal icon on my screen?

What should I do if the in-built applications of my device do not work?

How can I perform a factory reset on my phone?

Why there is no notifications while recording video?

What should I do when I insert or remove a SIM card?

How can I upgrade my device?

How can I find apps quickly?

What to do with my used terminals?

What should I do if my fingerprint unlock function works slowly or fails?

How can I do if navigation buttons disappear on my screen?

How can I use float window / split screen?

What should I do if the Multi-screen Share connection fails? (for Android 12)

How can I set up my SD card?

How can I manage app notifications quickly and easily?

How can I connect my phone to a PC via a USB cable?

How can I change the language of the device?

How do I use the Edge Bar feature? (for Android 12)

What can I do if my device heats up?

When I touch on display the smartphone makes a zoom on display. How can I stop this feature?

How can I change the default ringtone and adjust the volume for incoming calls?

How many Bluetooth devices are supported at the same time?

How to remove Google account from your device?

What can I do if my app show “App paused” when I touch it?

How can I silence the ringtone of an incoming call?

What is Google Lens?

What kinds of phone use may potentially damage the battery?

What should I do if my device cannot power on?

How can I use the split screen function?

What should I do if there is no sound or poor audio on my device?

Why is there no 5G signal icon on my screen?

How can I turn on USB debugging?