Country
Necessary cookies are essential to the functionality of this website. You may disable these by changing your browser settings, but this may affect how the website functions.
Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
Close
FAQ
Filters
What should I do if I cannot receive calls or miss calls constantly?
How can I use a SIM card to make video calls?
What should I do if my device cannot power on?
What can I do if my device heats up?
What should I do if my device’s battery drains under normal use?
What should I do if my device system lags or freezes?
What should I do if my device cannot charge or charges slowly?
How to remove Google account from your device?
What should I do if my device auto powers off?
What should I do if my device reboots by itself?
How can I set up my SD card?
What should I do if my fingerprint unlock function works slowly or fails?
Why is there no 5G signal icon on my screen?
Why can’t I connect to a specific Wi-Fi router?
What should I do if my device cannot send or receive messages?
How can I transfer data from the internal storage to the SD card?
What should I do if the NFC (Near Field Communication) function doesn’t work?
What should I do if there is no sound or poor audio on my device?
What should I do if the Multi-screen Share connection fails?
How can I change the default ringtone and adjust the volume for incoming calls?
What should I do if my device is always searching for a network or if no operator name is displayed?
What should I do if my device cannot connect to the internet using mobile data?
What should I do if my device network signal is weak/there is a low reception level?
What should I do if the navigation buttons disappear from my screen?
What should I do if the in-built applications of my device do not work?
How can I know whether my device will work with my SIM carrier?
How can I use the split screen function?
What should I do if I experience a slow response or incorrect action when touching the screen?
What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?
How can I use the Multi-screen Share function?
Why doesn’t my device pair with a Bluetooth enabled device?
How can I turn on USB debugging?
How can I connect my device to a PC or another device via a USB/OTG cable?
How to back up my device data?
What should I do if I cannot turn on the camera app?
How can I perform a factory reset on my device?
What should I do if the image quality of a camera capture or video capture is poor?
What should I do if my screen is just showing a completely black/blue/white display?
What to do with my used terminals?
How can I create a video of what’s on the screen?
How can I silence the ringtone of an incoming call?
How can I change font size on display?
How can I check the IMEI number of my device?
How can I activate the accessibility menu?
How can I change the language of the device?
How can I manage app notifications quickly and easily?
How can I change the permissions for my apps?
How can I take a screenshot?
How can I upgrade my device?
How can I check the IMEI number of my device?
What should I do if my device cannot connect to the internet using mobile data?
How can I upgrade my device?
How can I change font size on display?
How can I know whether my device will work with my SIM carrier?
What should I do if I experience a slow response or incorrect action when touching the screen?
How can I take a screenshot?
How can I use the Multi-screen Share function?
How can I change the permissions for my apps?
How can I change the language of the device?
What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?
How can I manage app notifications quickly and easily?
What should I do if my screen is just showing a completely black/blue/white display?
What to do with my used terminals?
What should I do if the in-built applications of my device do not work?
What should I do if the navigation buttons disappear from my screen?
How can I create a video of what’s on the screen?
What should I do if my device network signal is weak/there is a low reception level?
What should I do if the image quality of a camera capture or video capture is poor?
How can I perform a factory reset on my device?
What should I do if my device cannot power on?
What should I do if my device’s battery drains under normal use?
What can I do if my device heats up?
What should I do if my device auto powers off?
What should I do if my fingerprint unlock function works slowly or fails?
What should I do if my device cannot charge or charges slowly?
What should I do if my device cannot send or receive messages?
What should I do if I experience a slow response or incorrect action when touching the screen?
How can I create a video of what’s on the screen?
How can I transfer data from the internal storage to the SD card?
What should I do if the Multi-screen Share connection fails?
How can I change the permissions for my apps?
How can I change the default ringtone and adjust the volume for incoming calls?
What should I do if my device cannot connect to the internet using mobile data?
What should I do if my screen has a line(s) or spot(s) on the display or incomplete display?
How can I upgrade my device?
What should I do if I cannot receive calls or miss calls constantly?
How can I know whether my device will work with my SIM carrier?
How to remove Google account from your device?
What should I do if the in-built applications of my device do not work?
What to do with my used terminals?
What should I do if the navigation buttons disappear from my screen?
How can I set up my SD card?
What should I do if the image quality of a camera capture or video capture is poor?
How can I change the language of the device?
What should I do if my device system lags or freezes?
How can I perform a factory reset on my device?
Why can’t I connect to a specific Wi-Fi router?
How can I use the Multi-screen Share function?
How can I check the IMEI number of my device?
What should I do if the NFC (Near Field Communication) function doesn’t work?
What should I do if there is no sound or poor audio on my device?
How can I manage app notifications quickly and easily?
What should I do if my screen is just showing a completely black/blue/white display?
What should I do if I cannot turn on the camera app?
What should I do if my device network signal is weak/there is a low reception level?
How can I change font size on display?
How can I take a screenshot?
What should I do if my device auto powers off?
What should I do if my device’s battery drains under normal use?
What should I do if my device cannot power on?
What can I do if my device heats up?
How can I use a SIM card to make video calls?
What should I do if my fingerprint unlock function works slowly or fails?
What should I do if I cannot receive calls or miss calls constantly?
How to remove Google account from your device?
What should I do if my device cannot charge or charges slowly?
What should I do if my device system lags or freezes?
What should I do if the Multi-screen Share connection fails?
What should I do if the NFC (Near Field Communication) function doesn’t work?
How can I change the default ringtone and adjust the volume for incoming calls?
What should I do if I cannot receive calls or miss calls constantly?
What should I do if there is no sound or poor audio on my device?
How can I set up my SD card?
What should I do if my device cannot send or receive messages?
How can I transfer data from the internal storage to the SD card?
Why can’t I connect to a specific Wi-Fi router?
Strictly necessary
Performance
Performance cookies will collect information about how your use the website and allow us to keep improving how our website works.
Advertiszing
These cookies track your browsing habits so that we can show you advertising and content which we hope is relevant to your interests.