FAQ | TCL Europe

What should I do if the earbuds keep disconnecting from my device?

a) Make sure your earbuds have enough battery power.
b) Make sure the earbuds and your device are within the connection range.
c) Remove the earbuds from the pairing list, and pair them with your device again.
d) Try to restart the earbuds.
e) Try to reset the earbuds.

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