If you have to reset your earbuds due to connection or pairing issues, please follow the steps below.
a) Place the earbuds in the charging case with the lid open.
b) Press and hold either earbud for 8 seconds. The earbud LED indicators flash in blue when the earbuds enter reset process, the blue light will stay on for 5 seconds and then go out, indicating that the reset is complete.
Note: All pairing information is deleted when the earbuds are reset to factory settings. After reset process, the earbuds will enter pairing mode automatically.
These cookies are essential for the website to function properly and cannot be switched off in our cookie settings. They are usually set in response to actions you take, such as setting your privacy preferences, logging in, or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the website may not work properly.