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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What to do if there is no response after touching the buttons?

Please confirm whether the Child Lock button is activated.

The Child Lock button will keep the panel locked, and users will be unable to change any settings accidentally.

How to deactivate the Child Lock button: You can unlock the device by pressing the lock icon for 3 seconds.