Choose other country to get service

Notice

 

TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

Close
What should I do if the robot gets stuck in a "forward collision"?

When operating the Robot Vacuum Cleaner, it may experience a forward collision and get stuck.

Solution:

• Briefly press the "Start/Pause" button.

• Tap the "forward collision" to restore the collision elasticity.