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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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What should I do if the speaker fails to control the Robot Vacuum Cleaner?

If you are trying to operate the Robot Vacuum Cleaner through your voice assistant, we advise the following:

• Check whether the Wi-Fi indicator light is always on, if not, please reconnect the network.

• Try to re-bind the speaker.

• Contact the speaker’s customer service and report the issue.