If you scheduled a cleaning time, but your Robot Vacuum Cleaner didn´t operate as scheduled, we suggest checking whether the "Time Setting" on the TCL Home APP or remote is correct.
If not, please reset your “Time Setting”.
Notice
TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
If you scheduled a cleaning time, but your Robot Vacuum Cleaner didn´t operate as scheduled, we suggest checking whether the "Time Setting" on the TCL Home APP or remote is correct.
If not, please reset your “Time Setting”.
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