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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More
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Why am I not receiving notifications from the TCL Connect App?
Check whether the notification permission is enabled for the TCL Connect App.
To enable it:
1) Go to your phone’s Settings.
2) Select the TCL Connect App from a list of apps.
3) Tap the app icon and enable notifications.
Check whether the Chat permission is enabled.
To enable it:
1) Log in to the TCL Connect App and add the watch to pair it with your phone.
2) Go to Settings > User Permission and enable Chat.
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