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TCL Industries Holdings Co., Ltd. (the “Company”) has recently been made aware of certain scams fraudulently using the name of the Company and its subsidiaries or associated companies, and fraudsters faking identities as the staff of the Company or the authorized distributors to carry out the following fraudulent activities: Learn More

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Tablet not charging/Slow charging?

1.       Check if the charger and cable are damaged. Use the original cable, and a compatible charger that supports 20W PD 3.0 or 33W PPS.

2.       Check if the tablet’s charging port is contaminated, clean dust and debris from the port with a soft brush.

3.      Ensure the charging adapter is connected to a stable power source.

4.      Avoid charging in extreme temperatures (overheating or overcooling).